CLK 09R - Team Assistant

The Team
The Ministry of Children and Family Development (MCFD) promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth and supports healthy child and family development to maximize the potential of every child in BC. The MCFD Fort St. James Administration Team is a well-established and dynamic group dedicated to supporting the Child Protection team. Comprised of an Office Manager and a Team Assistant, this small yet efficient team plays a vital role in ensuring the smooth operation of child protection services across the Fort St. James area and its neighboring communities. Working closely with a diverse array of professionals, including Child Protection Workers, Resource Workers, and Youth Probation Workers, this team thrives in a fast-paced environment, fostering a culture of mutual support and dedication to high-quality client service. If you value a supportive and energetic workplace, this team is an ideal fit for you!

The Role
The Team Assistant reports to the Fort St. James office manager. In this role, you'll handle telephone calls, greet visitors, and connect them with related services, serving as the first point of contact for the general public. Your role is vital in shaping how the office is perceived and ensuring that the needs of children and youth are met with the highest level of service provided by MCFD. You'll be an integral part of ensuring smooth workflow and effective service delivery.

Qualifications:
Education and Experience Requirements

• Grade 12 graduation or equivalent;
• One (1) year of administrative support experience in an office environment;
• Six (6) months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook, Microsoft Teams) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications;
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner;
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers; OR
• An equivalent combination of experience, education and/or training may be considered.

Additional requirements:

• Must possess and maintain a valid Class 5 BC Driver’s License with no restriction or equivalent (i.e., from another Canadian Province).

Preference may be given to applicants with the following:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

Please refer to the Job Profile for the full list of knowledge, skills and abilities.

For questions regarding this position, please contact Ayesha.Malik@gov.bc.ca.

About this Position:
There is one (1) full time permanent position available in Fort St. James office.
Flexible work options are available, this position may be able to work up to two days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.