Administrative Coordinator, Projects and Solutions Team (hybrid position: 2 days from Saint-Hubert office)

At Groupe Alesco, we put our expertise at people's service by accompanying them on their financial journey. Born of the union of fast-growing business units, our mission is to ensure our customers' peace of mind by offering them alternative financial solutions.

We aim to accompany our customers from one stage of their financial journey to the next, leading them to new possibilities. We believe that every problem has a solution. Thanks to our values, our ethics and the quality of our services, we lead by example.

Our team is made up of passionate people who put our values into practice every day: respect, caring, integrity, innovation and excellence.

Together, we aim higher to go further.

At Groupe Alesco, we're committed to creating the right conditions for our employees to achieve their full potential.

Reporting to the Director, Project Office, the Administrative Coordinator, Projects and Business Solutions team plays a key role in providing administrative, operational, and organizational support to the team. He/she ensures the effective management of requests, team schedules, and documentation tools, in addition to producing accurate and relevant reports to ensure the effective follow-up of initiatives.

He or she must also ensure that the working conditions and environment are conducive to collaboration and excellence. The ideal candidate is action-oriented and solution-focused, with good listening skills and a strong sense of customer service.

The Groupe Alesco is currently growing rapidly and has just entered the Ontario market. This naturally brings with it a growing need to hire new employees who are fully bilingual.

Without limitation, the Project and Solutions Team Coordinator must:

Administrative and organizational management

• Maintain and coordinate activities (meetings, reports, follow-up on actions).
• Ensure document management for projects and initiatives
• Manage the team's service desk in the JIRA tool
• Provide active support for product backlog management (ticket tracking, statuses).

Reports and dashboards

• Produce periodic sprint start and end reports from JIRA.
• Monitor and maintain performance indicators (KPIs).

Project and team support

• Support the project manager in administrative project management tasks: monitoring schedules, preparing meetings, tracking deliverables, and related tasks.
• Support internal communication and inter-team follow-up.
• Support business analysts in the occasional performance of functional tests.

Related

• Be willing to take on any other support tasks aimed at optimizing team productivity and efficiency.

Qualities required to thrive in this role:

Adaptability and maturity:

• Ability to quickly integrate guidelines with minimal explanation.
• Mature and professional attitude.

Speed of execution:

• Quick to take action
• Ability to manage multiple tasks simultaneously

Disciplined autonomy:

• Takes initiative while respecting established frameworks.
• Accepts instructions without insubordination.

Precision and administrative rigor:

• Strong sense of document and logistics organization.

Service orientation and collaboration:

• Naturally inclined to actively support colleagues.

• College diploma in administration, computer science, or equivalent.
• 2 to 3 years of experience supporting a project management team.
• Excellent command of Microsoft 365 (Excel, Teams, Outlook, SharePoint).
• Good command of JIRA (tickets, dashboards, filters).
• Proven ability to produce clear and structured reports.
• General knowledge of Agile methodology (an asset).
• Ability to structure work and respond to unforeseen events thanks to good anticipation skills.
• Bilingualism, both spoken and written (communication in French is very important as our team is predominantly French-speaking, but communication in English is essential as we now serve a growing English-speaking clientele).

• Be part of a growing organization that is also a leader in its market segment.
• Have a tangible impact on the company's growth and success.
• Work in a dynamic, innovative environment offering excellent opportunities for ongoing training, professional development and career advancement.
• Work in an environment that encourages your autonomy.
• Work in an organization where work-life balance is a priority.
• Free 24/7 access to an online doctor.
• Evolve within a diversified company where the challenges are varied: it's impossible to get bored!

Would you like to take up this challenge and contribute to our growth plans? Apply now and join a team that values your expertise and ideas!

We thank all applicants for their interest. Only those candidates selected for an interview will be contacted.

** The masculine form is used to lighten the text, without prejudice to the feminine form.