ServiceNow - Solution Architect
Accenture
Calgary, AB-
Number of positions available : 1
- Salary To be discussed
- Full time
- Published on January 22nd, 2026
-
Starting date : 1 position to fill as soon as possible
Description
A global professional services organization, which includes being a vital services partner to the world’s major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
If you have experience on ServiceNow and expertise in architecting and designing solutions, and helping clients develop innovative solutions that always offer the best customer experience and optimize internal interactions, then we want to meet you.
You’ll have an opportunity to shine and work collaboratively with a very strong ServiceNow team across Canada, helping our clients leverage the power of technology to address their pressing business needs.
Learn more about ServiceNow at Accenture Here
The Work:
A ServiceNow Solution Architect designs and articulates robust, scalable solutions on the ServiceNow platform, serving as a trusted advisor to senior stakeholders and guiding clients through their digital transformation journey.
Responsibilities:
- Within the ServiceNow group, the ServiceNow Solution Architect is an experienced architect and innovator of solutions utilizing the ServiceNow platform and can describe the solutions with ease.
- An experienced advisor to the C-Suite, crafting the best solutions to meet their business needs.
- Provide leadership and oversight on critical ServiceNow programs at Fortune 500 clients.
- Excels at developing prototypes and providing demonstrations of ServiceNow solutions to client.
- Analyze client environments, complete assessments, and create roadmaps to help clients understand the path to transform their ServiceNow environment and improve business value.
- Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
- Drive continuous improvements of our implementation methodology and service offerings based on client experiences.
- Create solution architecture diagrams and documentation
- Design and build technical frameworks and re-usable building blocks (accelerators)
- Complete hands-on development of complex solutions for our clients.
- Guide and provide mentorship to ServiceNow Developers.
- Influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
- Strong experience in leading solution design, creating estimates, developing implementation plans and building proposal response information for new opportunities
- A strong desire and commitment to grow ServiceNow skills and knowledge through formal training, mentorship and hands-on experience
- Dedicated to staying current with major platform releases by ensuring all delta exams are completed in a timely manner
Basic Qualifications:
- A bachelor's degree or a master’s degree in Computer Science or related field.
- Minimum 8 years knowledge and experience working with ServiceNow in Development & Solution Architecture capacity.
- Minimum of 8 years’ experience directly driving IT transformation & strategy planning, preferably in a high-tech consulting environment.
- Ability to demonstrate advanced scripting skills - JavaScript, SQL
- Experienced with Agile methodologies like SCRUM, Kanban & Wagile.
- Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
- Proven ability to build, manage and foster a team-oriented environment
- Proven ability to work creatively and analytically in a problem-solving environment
- Excellent leadership and management skills.
- English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these. English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Nice to Have:
- ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) designation
- At least three ServiceNow mainline certifications
- Reliability clearance eligibility
- Bilingual (English & French)
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a backfill position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.
Information on benefits is here:
Role Location Annual Salary Range
British Columbia/Ontario $99,450 to $209,900
Our Commitment to Inclusion & Diversity
At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.
Job candidates are not required to disclose any offence for which a pardon has been granted.
To provide you with the most effective recruiting process, Accenture may use artificial intelligence to create insights on how your candidate information matches the requirements of the role you have applied to. The final decision will always be taken by the hiring team after considering your candidate profile in full. During the application process, you can choose to opt out of this artificial intelligence screening process and be rest assured that this will not negatively impact your opportunity for employment with Accenture.
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