Learning Transformation Manager - Retail

We are:
Talent and Organization-and we help clients co-create the workforce of the future. How? By designing learning strategies rooted in insights. By giving people the skills and tools they need to do their best work. By creating modern learning experiences employees love. And by helping companies grow future-ready leaders. Our approach and our people put us at the forefront of learning, talent, and organizational consulting. We help clients with reskilling, capability building, learning transformation, leadership development, employee experience, and more.

You are:
An experienced Learning & Development leader with deep understanding of the Retail and Consumer Goods industry. You know that continuous learning is essential for keeping pace with customer expectations, innovation, and frontline workforce evolution. You have the tools, expertise, and strategic mindset to help clients build scalable learning ecosystems, modernize their training capabilities, and upskill their workforces to stay competitive. People look to you for guidance-not just because you know the work, but because you know how to elevate your team and deliver impact for clients.

The work:

• Lead clients through learning and workforce transformation initiatives that enable their organizations to be more capable, agile, and future-ready.

• Develop human-centered learning strategies that enable capability building across store operations, supply chain, commercial teams, and frontline employees.

• Translate business objectives and strategic direction into holistic learning and skilling solutions.

• Design modern, agile learning ecosystems-including academies, blended learning programs, digital learning pathways, and performance support tools.

• Apply learning-focused methodologies such as:

  • Learning analytics and skills intelligence

  • Persona-based learning experience design

  • Capability modeling and workforce skilling frameworks

  • Engagement and facilitation tools (e.g., Mentimeter, ThinkTank)

• Guide clients in adopting modern learning technologies such as LXPs, LMS platforms, microlearning tools, and digital content creation platforms.

• Help clients evolve their learning culture, build leadership capability, and create resilient organizations equipped for continuous change.

• Support business development activities including proposals, client relationship development, and solution design.

• Contribute to the growth of the Talent & Organization practice through thought leadership, research, capability development, and knowledge sharing.