Jr. Customer Service Agent to ensure the management, coordination and completion of SIP orders for our Telecom client
S.i. Systèmes
Toronto, ON-
Nombre de poste(s) à combler : 1
- Salaire À discuter
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Emploi Contrat
- Publié le 9 juillet 2025
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Date d'entrée en fonction : 1 poste à combler dès que possible
Description
Jr. Customer Service Agent to ensure the management, coordination and completion of SIP orders for our Telecom client
Duration: 12 Months
Location: Hybrid (Toronto or Mississauga - mostly remote)
Description:
- Responsible for the management, coordination and completion of SIP orders.
- Responsible for the quality and precision of all types of orders including accurate and efficient communication with internal and external customers.
- Ensure the on time delivery of the orders, escalating when necessary.
- Report unusual and complex situations to the team leader.
Must Haves:
- Ability to understand web applications and navigate easily with different type of web portals
- Customer oriented - Demonstrate a desire and ability to satisfy the customer requirements
- Strong verbal and written communication skills
- Intermediate level of Microsoft Office suite (Excel, Word, Outlook)
- Understanding of ordering process and systems
Nice to have:
- Bilingual (French/English)
- Telecom experience
Exigences
non déterminé
non déterminé
non déterminé
non déterminé
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