Manager, Specimen Management

Job Title: Manager, Specimen Management

Reports to: Senior Manager, Specimen Management

Status & Schedule : Full Time Regular, Work sites will vary based on business needs Travel will be required across the region

Vacancy status: This posting is for an existing position.

Purpose of the Role

Provide leadership to a defined departmental area aligned to organizational strategies. Contribute to the broader client services plan through the development and implementation of a departmental strategy. Foster a continuous improvement culture to take advantage of every available opportunity to drive towards excellence and quality.

Your responsibilities will include:

• Provide inspiring leadership, coaching, and mentorship to foster a high-performing, engaged, and collaborative team.
• Drive operational excellence by leading continuous improvement initiatives and promoting a culture of quality, accountability, and innovation.
• Develop and execute departmental strategies that align with organizational priorities and support exceptional service delivery.
• Champion employee development, succession planning, and performance management to build future leadership capability.
• Ensure compliance with regulatory, accreditation, privacy, and quality standards while maintaining a safe and effective work environment.
• Foster strong relationships with employees, leaders, clients, and business partners to support organizational goals and enhance the client experience.
• Lead departmental planning and resource management to support sustainable operations and long-term success.

What you bring to the role:

• Post-secondary and/or college/university education with progressively responsible business experience
• 3-5 years leadership experience managing a team
• Strong understanding of the Operational Management Process (OMP) and an ability to understand and collect data that will drive optimal workflow and employee engagement.
• Experience working with a Specimen Management department with an understanding of how to meet the delivery needs of the testing departments.
• Experience working with Business Development to onboard hospital clients and other contract and non-OHIP work preferred. 

Why Join Us?

At LifeLabs, you'll have the opportunity to lead a critical function that directly supports the delivery of high-quality diagnostic services while driving operational excellence and continuous improvement. As Manager, Specimen Management, you will lead and develop high-performing teams, influence strategic initiatives, and build strong partnerships across the organization. Join a purpose-driven healthcare organization where your leadership will make a meaningful impact on employees, clients, and the patients we serve.

Salary range: $81,431 - $103,825 CAD annually (commensurate with experience).