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Delivery Lead Senior Manager

Toronto, ON
  • Nombre de poste(s) à combler : 1

  • À discuter
  • Temps plein
  • Date d'entrée en fonction : 1 poste à combler dès que possible

Job Description

We Are:

Accenture Interactive-a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

As Accenture Interactive's marketing experts, we help businesses drive demand, build brands and change the way people live. From consulting and creative campaigns to insights and analytics, we’ve got the speed, scale and strategic thinking to help CMOs and brands make an impact at every stage of the customer journey. The net-net? Real results that lead to true transformation.

The work:

  • Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Salesforce Marketing Cloud solutions

  • Develops strong working relationships with the sr. management team and identifies follow-on project opportunities

  • Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning

  • Manages day to day on-shore and off-shore project teams during the project lifecycle

  • Manages the project ideation, gathering the high level business requirements, defining the detailed requirements and process into epics and stories

  • Manages Experience lead team in developing strategic vision and creative UI/UX design

  • Manages and contributes to solution plan definition

  • Manages and contributes to development of the content migration and global roll out strategy and execution

  • Interacts with client stakeholders for business justification, funding, scope and timeline

  • Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources

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Qualifications

Basic Qualifications:

  • Minimum 7 years of experience leading the successful delivery of SFMC projects

  • Minimum 5 years of experience in tactical deployment or re-launch of Marketing applications (Adobe Experience Cloud, Oracle Marketing Cloud, Salesforce Marketing Cloud, and/or Marketo), Personalization (Rich Relevance, Adobe Target, and/or Unica Interact), Loyalty (Kobie and/or Brierley), MDM (Reltio and/or Talend), and/or iPaaS (SnapLogic and/or Mulesoft).

  • Minimum 3 years of project management experience, delivering technology solutions

  • Bachelor's degree

Bonus points if:

  • 7-15 years of experience implementing Marketing, Personalization, and Data Orchestration technologies such as Adobe Experience Cloud, Oracle Marketing Cloud, Salesforce Marketing Cloud, Marketo, Reltio, Talend, SnapLogic, MuleSoft, Informatica Cloud, Rich Relevance, Unica Interact, Kobie, Brierley and deploying new channels

  • Experience with marketing campaign design, implementation and execution Experience in algorithmic decisioning or interactive management

  • Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams

  • Experience in a consulting environment and/or digital agency with demonstrated track record of continuing responsibilities, creativity and innovation

Equal Employment Opportunity Statement, Requesting an Accommodation, and Other Employment Statements

Our Commitment to Inclusion & Diversity

At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.

Job candidates are not required to disclose any offence for which a pardon has been granted.

To provide you with the most effective recruiting process, Accenture may use artificial intelligence to create insights on how your candidate information matches the requirements of the role you have applied to. The final decision will always be taken by the hiring team after considering your candidate profile in full. During the application process, you can choose to opt out of this artificial intelligence screening process and be rest assured that this will not negatively impact your opportunity for employment with Accenture.

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