Bilingual Call Center Agents (Credit Card Merchants)

Job description

Salary: Wage plus commissions and bonuses

• Benefits: Dental and Medical
• Paid time off: vacation and recharge days
• Paid training
• Career Evolution: Join our team and we will give you the tools to help you achieve your career goals with us

About Us

Our client is one of the top merchant service providers in Canada with thousands of merchants within its portfolio that spreads coast to coast. As a leader in payment solutions, they are trusted by thousands of businesses across Canada. They help businesses design the payment solution that is right for their business, so they can start processing payments in-store, on-the-go, or online.

The client is currently seeking enthusiastic B2B lead generation specialists to join their growing team. This role is essential in driving the growth and success of their business. In this role, you will be responsible for reaching out to potential customers and introducing them to the client services and the impressive business benefits our partnership has to offer.

Responsibilities:

• Communicate with potential customers to generate interest in our product and quality of service.
• Represent the business with confidence by developing a comprehensive understanding of our product
• Answering all questions, inquires or concerns that our future customer may have in a professional manner
• Generate leads with a promising conversion rate
• Collaborate with internal teams to ensure the flow of information and customer satisfaction
• Promote and represent the company within company guidelines
• Perform related duties and/or responsibilities as required or assigned

Qualifications

• Intuitive sales focused mindset and strong work ethic
• Strong communication skills- effective listener, articulate speaker and confident writer
• Determined and able to overcome objections and generate interest
• Motivated and is able to lean into the requirements of the business
• Ability to adapt in a fast-paced and evolving environment
• Positive and enthusiastic attitude