IT Project Manager

General Purpose

Reporting to the Director, Student Wellness, the IT Project Manager for Student Wellness, is responsible for leading the end-to-end delivery of key technology initiatives that directly support the strategic goals of Student Wellness, with a focus on enhancing the student experience and improving service delivery efficiency. This role exists to manage the planning, execution, and implementation of digital solutions-including online appointment booking, a virtual website assistant, and AI-driven clinical documentation tools-through effective project management, cross-functional team leadership, and stakeholder engagement. The incumbent ensures all initiatives meet institutional quality, privacy, and compliance standards while delivering measurable outcomes aligned with departmental and university objectives.

Duties and Responsibilities

• Lead the planning, execution, and delivery of IT projects, including online appointment booking, a virtual website assistant, and AI-powered clinical documentation tools.

• Develop comprehensive project plans, schedules, and communication strategies to support successful project execution.

• Oversee project budgets, resource allocation, and timelines to ensure efficient and cost-effective delivery.

• Engage and collaborate with key stakeholders throughout project planning and implementation phases.

• Coordinate project-related activities with internal campus departments and external vendors as required, including creating the statement of work; validating activities of the statement of work; validate vendor timesheets/invoices hold regular meetings with the vendor, be a point of escalation to the vendor and ensure the vendor meets the deliverables.

• Facilitate project team and stakeholder meetings to promote collaboration, address issues, and ensure progress.

• Develop and execute internal change management plans to support project adoption.

Requirements

• Completion of an undergraduate degree in computer science or related degree with a minimum of 3 years work experience in an IT service delivery role and project management functions. A relevant combination of education and experience may be considered. Previous experience in a health care setting would be preferred.

• Certification in one or more of the following would be considered an asset:

• • Project Management Professional (PMP),

• • PMI Agile Certified Practitioner (PMI-ACP),

• • PMI-PBA (Professional in Business Analysis),

• • Certified Scrum Master (CSM)

• Experience with Microsoft Azure DevOps
• Excellent verbal and written communication skills
• Excellent interpersonal skills, including effective relationship building
• Strong critical thinking and decision making skills