
Customer Service & Support
Tecnar Automation ltée
1021 marie-Victorin, Saint-Bruno-de-Montarville,QC- Salary 25.00 to 35.00 $ per hour according to experience
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37.50 h - Full time
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Permanent job
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Day shift work
- Published on September 10th, 2025
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1 position to fill as soon as possible
Description
General objective
The Service & Support department ensures the proper functioning of Tecnar's thermal spray sensors (Spray Sensors). It provides technical support to customers and partners, handles repairs, calibration, installations, training, CRM, documentation, and supports R&D and sales efforts.
Tasks:
- Calibration & Maintenance (Internal)
- Use of the Spray Booth
- Product Management and CRM
- Customer Support & Operations
- Training (Internal and External)
- Documentation
- Marketing & Sales
- Testing & Development Support
- Performance Monitoring – KPI Establishment
Work environment
Requested skills
- Experience in instrumentation, optics, electronics, or precision mechanics.
- Experience with customer management platforms
- Ability to produce and maintain technical documentation
- Excellent oral and written communication skills
- Strong planning and priority management skills.
- Versatility and autonomy: able to switch from technical diagnostics to customer support.
Asset:
- Experience in the field of sensors, lasers, thermal processes, or metallurgy.
- Knowledge of an international manufacturing environment.
Requirements
College
DEC
Completed
3-5 years
Fr : Advanced
En : Advanced
Fr : Advanced
En : Advanced
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