Clinic Secretary - High Risk Antepartum - Casual 2026-17809

Sunnybrook Health Sciences Centre

Toronto, ON

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Summary of Duties

Greets all patients to clinics, collect and process all required information, verify
health cards, prepare patient’s chart for clinicians and update clinic computerized
system with relevant patient data as required;
Responds quickly and effectively to all telephone inquiries
Relays information from clinicians to patients as directed;
Prepares monthly statistics and deliver as directed;
Schedules patients for clinics in a timely manner. Notify patients of appointment
times and reschedule appointments at either patient’s or doctor’s request;
Prepares and distributes a wide variety of clinic correspondence as directed and
provides receipts as required;
Sends out patient reports, requisitions and referrals as directed;
Organizes patient charts within the clinic and liaises with Health Data Records as
required to ensure safe and efficient movement of patient files;
Provides information to people inquiring about available services in clinic;
Orders supplies for the clinic as directed;
Other duties as assigned.

Qualifications/Skills

Recent related administrative experience in a clinical/medical office setting required.
Familiarity with SB patient registration and scheduling required.
Previous experience in busy Obstetrical outpatient setting required.
Demonstrated proficiency with MS Office (Word, Excel, Outlook) required. Typing speed 40 w.p.m. preferred Post-secondary medical secretarial diploma preferred.
Post-secondary medical secretarial diploma preferred.
Demonstrated familiarity with computerized scheduling and registration programs including PAS and Quadramed.
Demonstrated understanding of medical terminology required. Familiarity obstetrical related terminology required.
Demonstrated superior customer service skills and proven ability to effectively deal with emotional patients with patience, sensitivity and discretion.
Demonstrated superior interpersonal and communication skills required
Demonstrated effective organizational and time management skills

Level of education

undetermined

Diploma

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined

Internal reference No.

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