Robotic Automation Developer

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Business Process Automation team within Canadian Operations, Canadian Shared Services is a team of highly skilled technical professionals who deliver solutions that automate manual, repetitive processes. The goal is to enhance the effectiveness of Operations functions, so they can focus on more value driven decision support and analytics. Our solutions span a range of technologies including Pega Robotics, Microsoft .NET, Microsoft SQL Server, Microsoft Access, and Microsoft Excel, with Gen AI and LLM components at our disposal.

We're seeking a seasoned Robotic Automation developer who combines technical expertise with innovative thinking. The ideal candidate is proactive, energetic, and thrives in our fast-paced environment. You'll be focused on delivering automated solutions that transform our Canadian Operations processes. We're looking for someone who naturally seeks out innovative approaches, views challenges as opportunities, and can effectively translate complex technical concepts into impactful business solutions.

As a Robotic Automation Developer, you will work in an agile environment playing a key role in delivering an improved client experience while increasing operational efficiency through automation (Robotics) within the Pega Platform.

Find out for yourself why life really is brighter under the sun!

What will you do?

• Collaborate with our Operations teams to understand their pain-points and business problems, to design human-centered automation solutions
• Create, test, and implement Pega Robotics solutions that drive efficiency and enhance user experience
• Participate in agile ceremonies, including Sprint Planning, Daily Scrums, and Retrospectives
• Write clean, maintainable code with comprehensive test coverage
• Deploy and monitor automation solutions in production environments
• Continuously iterate based on user feedback and emerging business needs
• Share knowledge and mentor team members on RPA best practices
• Contribute to our culture of Continuous Improvement and innovation
• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

What you need to succeed:

• 2+ years of experience with a Robotic Automation tool (Blue Prism, UiPath, Automation Anywhere, etc.). Bonus points if you have experience building software with Pega Robotic Automation
• Ability to work in an agile setting: adaptability, collaboration, and delivering value to customers.
• Working knowledge of source code control
• Skills with Automated Testing, in particular Tricentis Tosca
• Strong analytical, problem solving, and process improvement skills
• Ability to breakdown high-level business requirements into more detail by questioning and probing for clarification
• Lead analysis and activities to estimate feasibility, cost and time
• Highly motivated individual who can learn quickly and execute independently

Additional Assets:

• Microsoft SQL and relational databases
• Microsoft .NET, specifically C#
• Microsoft Access development including coding with VBA

Notes/Unique Requirements:

• Some project work may be required outside of regular office hours to support critical timelines and/or critical deliverables

What’s in it for you:

• We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
• Wellness programs that support the three pillars of your health - mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life in advance of the start date

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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