Manager, Regulatory Compliance Management Methodology

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

We are searching for a talented and driven professional to join Sun Life’s dynamic and forward-thinking compliance team, focused on enabling our clients through reliability of frameworks, elevation of people, leveraging of technology, and facilitating organizational distinctness. The Manager of Regulatory Compliance Management Methodologies is responsible to support the design, maturation and oversight of key methodological components of an enterprise Regulatory Compliance program and framework. This is an important risk management role that provides the opportunity to work with multiple lines of business and a variety of functional areas. The role will build long-lasting, mutually beneficial relationships while advancing Sun Life’s Enterprise RCM program.

The role will also provide the opportunity to apply critical thinking, analytical and problem-solving skills and will be relied upon as a key advisor to the business by providing subject matter expertise and by delivering strategic advice.

Specifically, the role will be responsible for driving consistency and best practices and continual refinement of our compliance methodologies to support maintenance of effective Compliance Program Framework elements, including Compliance Governance, Issues Management, Regulatory Change Management, Compliance Risk Assessment, and Compliance Reporting.

The Manager reports directly to the Director, Enterprise Regulatory Compliance Management and collaborates and works closely with Business Unit Compliance Officers and their teams, Enterprise Compliance and other Control and Risk functions.

What will you do?

• Advance and enhance Sun Life’s Enterprise Regulatory Compliance Management (RCM) program by designing and maintaining industry best compliance methodologies and practices and providing active change management leadership to drive continuous improvements in the RCM framework, methodologies and best practices.
• Act as an RCM expert and relationship manager by fostering collaboration and strong working relationships across local Business Groups and Corporate Functions teams, providing strategic advice and ensuring that all RCM program elements are documented and managed effectively.
• Manage the usage of the Governance, Risk and Compliance (GRC) tool (Archer) including understanding end-user pain points, drafting business requirements, ensuring methodologies are accurately reflected, addressing end-user queries, and alignment with Enterprise RCM objectives.
• Conduct oversight and quality assurance of RCM processes and controls across business groups, identifying areas for improvement, driving remediation efforts, and ensuring that programs are fit for purpose.
• Utilize data analytics tools to create dashboards, perform trend analysis and develop visual reports to assess the effectiveness of compliance programs and provide regular reporting, including actionable metrics and insights for senior management.
• Lead and participate in compliance related projects and initiatives as needed, representing the compliance group in cross-functional projects, industry committees, forums, as well as delivering training on RCM methodology, processes and best practices, including the GRC tool Archer.

What do you need to succeed?

• Education & Experience: University education or equivalent experience, with a minimum of 7+ years in regulatory compliance, governance, legal or relevant experience within the financial services industry.
• Risk Management & Compliance Framework Expertise: Strong understanding of OSFI’s E-13 Guideline with experience translating requirements into sustainable compliance programs for large complex organizations; proven expertise in RCM framework enhancement, including regulatory change management, risk assessments, issues management, and control testing.
• GRC Tool Proficiency: Skilled in GRC tools, particularly RSA Archer, with knowledge of system configurations, data management and integration of business processes.
• Data Analysis & Reporting Skills: Proficiency in data analysis, including creating dashboards, data models, and visualisations to provide insights and support reporting needs.
• Communication & Collaboration: Strong written and verbal communication skills, with the ability to translate technical data and compliance insights into clear, actionable advice, demonstrated experience presenting to senior leadership and collaborating across functions.

Preferred Skills:

• Financial Services Knowledge (Preferred): In-depth understanding of financial services compliance, including relevant legislations and regulatory requirements, with a focus on the asset management sector and associated operational challenges.
• Technology & Process Improvement (Preferred): Experience in identifying and implementing technology-driven solutions to enhance compliance processes.

What's in it for you?

• Hybrid work environment
• A friendly, collaborative, and inclusive culture
• 20 vacation days per year
• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension, stock and savings programs to help build and enhance your future financial security
• The opportunity to move along a variety of career paths with amazing networking potential
• Access to our Global Learning Centre, available 24/7 for your learning needs
• Wellness programs that support the three pillars of your health - mental, physical and financial

Recent Awards:

• We are honoured to be recognized as a 2022, 2023, 2024 and 2025 Best Workplaces in Canada by Great Place to Work® Canada
• Great Place to Work® list for Best Workplaces for #HybridWork 2022
• Great Place to Work® list for Best Workplaces for Professional Development in Canada 2022
• Named “Best Places to Work” by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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