Consultant, Operational Risk

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Risk Management Centre of Excellence (CoE) is a strategic first line of defense business partner supporting Canadian leadership in meeting our Client for Life goals by providing comprehensive understanding of operational risk, and supporting the design of effective solutions to manage risk within the business.

We partner with Canadian leadership, first line of defence Business Unit Risk Officers, and second line of defence Risk and Compliance stakeholders to assess operational risks, enhance control frameworks, educate business on risk management, provide oversight on risk policy requirements and ultimately enable the business to evolve while maintaining risk within appetite.

The scope of the team is broad, as our internal clients include all business areas supporting Group Benefits, Group Retirement Services, Client Experience Office and Individual Insurance and Wealth.

As Consultant, Operational Risk, you will support risk activities across multiple portfolios in Canada and will be a key point of contact for Canadian execution managers and second line of defence stakeholders to identify, assess and manage operational risks within the portfolio.

Main Accountabilities:

• Assess risk and control design and effectiveness within assigned portfolios, identify opportunities to improve risk management and operational risk management best practices
• Support the roll-out of new/changed risk and compliance requirements by identifying the impact to assigned business areas and supporting business partners in the design and maintenance of processes/controls to meet these requirements
• Provide risk consulting expertise and support risk reviews for key business projects, digital initiatives and process changes
• Day to day support for the execution of the Enterprise Risk Framework and all of its underlying requirements
• Monitor and track status of risk issues and activities in risk portfolio reporting

Competencies:

• Exposure to risk management practices including risk assessment, risk monitoring, control design and control effectiveness
• Strong organizational skills and the ability to prioritize many competing demands
• Strong verbal and written communication skills, experience presenting to business partners
• Proactive and highly motivated individual who will take initiative
• Strong analytical, problem resolution and collaboration skills
• Experience in process mapping as well as identification and assessment of process risks and supporting controls

Assets:

• Background in Canadian Business Unit functions or general Financial Services industry experience
• Experience in risk management or related functions (e.g. compliance, process improvement, audit)
• Knowledge of either the Insurance or Wealth industries would be beneficial
• Exposure to project, program and/or portfolio management
• Certification in risk management and/or process improvement
• Familiarity with SharePoint, Excel, PowerPoint, Tableau or RSA Archer

#LI-Hybrid

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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