AVP Finance & BURO, Client Experience Office

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role

Reporting to the VP & CFO, Canadian Operations, CXO and Expense Mgmt COE, this role will be responsible for leading expense management and cost transformation mandate across the CXO and to be the dedicated Business Unit Risk Officer (BURO). The ideal candidate will be a passionate, eager, and curious finance professional with deep knowledge of expense/cost management and drivers of cost. They should be self-driven with the ability to work collaboratively, with minimal supervision. The successful candidate will build and foster relationships with leaders across the organization, including senior leaders; they will impact and influence behavioural cost changes; and optimize and transform the existing function leveraging technology and continuous improvement practices.

What you'll be doing

• Financial Planning, Analysis and Reporting
  • Oversee complex financial reporting & analysis for CXO; aggregating analysis into one narrative for Canada, with the ability to dive deep independently as needed
  • Present results and analysis to senior management
  • Provide strategic insights on cost drivers and financial performance
• Cost Analytics
  • Understand and deep dive into cost structures, helping BUs understand the drivers of their allocations and propose opportunities for optimization
  • Leverage data to understand trends and identify areas for improvement
  • Collaborate with key stakeholders to build relationships and identify opportunities for efficiency
  • Develop innovative solutions, including leveraging automation and other technologies, to enhance financial discipline
• Strategic Initiative Support (including as Business Unit Risk Officer)
  • Support BUs strategy development and articulation of financial impact
  • Identify operational risk, mitigating strategies and residual risks for strategies or KIs as part of the BURO mandate
  • Influence and negotiate with Senior Executives to ensure appropriate solutions and outcomes aligned with strategic objectives
• Finance Transformation:
  • Reimagine how we work, driving simplicity, scale and automation.
  • Leverage new and emerging technologies to automate, create capacity and/or efficiencies
• Building and Leading High-Performing Teams
  • Foster and build a positive, engaging, and inclusive team environment
  • Develop and mentor team members to enhance their skills and performance
  • Lead through change, inspiring and motivating team members during transformation initiatives
  • Lead a global team in different time zones, including offshore partners.

What you'll need to succeed

• Finance and accounting designation (CPA, etc.) with 10+ years of Insurance and/or Financial Services industry experience
• Strategic mindset, being able to understand the SL Canada businesses and operations to support greater value add insights and analytics and recommendations for change
• Preference will be given to leaders who understand Client Experience metrics, Digital ways of working, Block Funding, etc… (those with a strong tech/digital acumen)
• Proven ability to take large, complex ideas/concepts and translate them into simple speak - identifying salient points for consumption.
• Demonstrated experience driving change, transformation and/or optimization workstreams
• Proven ability to lead and motivate teams through periods of change
• Exceptional written and verbal communication and interpersonal skills
• Strategic thinking and problem-solving capabilities
• Experience with financial planning tools (e.g., SAP, Hyperion Planning and Reporting, Tableau, etc.)
• Understanding of new and emerging technology to support deeper and more meaningful analytical work (i.e. Alteryx, Python, etc.)
• Solid ability to build and deliver presentation in a concise and effective manner for a senior audience
• The successful candidate will be a dynamic leader who is passionate about driving cost transformation, building high-performing teams, and leading through change. They must be eager to tackle complex financial challenges and curious about innovative approaches to expense management.

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the position includes managing both French and English-speaking staff (Quebec and outside Quebec) and providing daily support to the team.

• Note: This role supports the quarter end process and may require work beyond normal business hours.

What's in it for you:

• Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
• In 2024, Sun Life ranked among the top 100 most sustainable global corporations by Corporate Knights for the 15th consecutive year, leading Canadian insurers.
• We are proud to be on the 2024 Best Workplaces in Canada list by Great Place to Work.
• We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.
• Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off, every five years.
• Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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