Description
The art of customer service: your area of expertise! As the primary point of contact for our customers, you will play a key role within our team. With your organizational skills and communication abilities, you’ll be essential to understanding and anticipating the needs of our B2B clients. This role will allow you not only to contribute to our clients’ satisfaction but also to support sales growth and increase Soucy’s brand awareness. It’s a strategic opportunity that makes you a key player in our collective success!
In this role, you will have the opportunity to:
- Resolve customer complaints and address their concerns
- Arrange for refunds and issue credit memos
- Sell merchandise
- Provide information and answer customer questions
- Follow up with customers after the sale
Are you the perfect fit for this role? Don’t wait! Join an exceptional team today.
ProfileWith the following skills and qualities, you’ll thrive in this role:
- Punctuality
- Customer-focused attitude
- Strong interpersonal skills
- Excellent verbal and written communication skills in French and English
- Organizational skills
- Reliability
- Team spirit and initiative
- Good judgment and a sense of responsibility
- Ability to multitask
- Honesty
- Ability to learn quickly
Benefits designed to take you far!
- Group insurance plans tailored to your needs
- An RRSP with employer contributions for financial stability
- An Employee and Family Assistance Program (EFAP) and access to telemedicine services for support when you need it
- A $2,000 referral bonus to help you find colleagues who are as dedicated to their work as you are!
And even more!
- Social activities to connect with your colleagues
