Sr. DevOps Analyst to support, operate, and enhance applications for a Financial Services Client

Location: Montreal (Hybrid)

Duration: Perm

Our Financial Services Client is in need of a Sr. DevOps Analyst to support, operate, and enhance applications

Must Have:

• 8+ years experience as a DevOps Analyst supporting, operating, and enhancing applications
• Cloud platforms (AWS preferred), Kubernetes/Docker, CI/CD tools like Jenkins/Ansible, ArgoCD, Git).
• 5+ years experience working with Big Data technologies
• 5+ years experience with scripting and automation (e.g. Bash, Python, PowerShell).
• 7+ years experience with Linux and Windows OS administration and troubleshooting
• Bilingual preferred (English only would be acceptable)

Nice to Haves:

• Experience specifically with CDCC, MX, systems
• Experience with monitoring/logging tools (e.g., Splunk, Nagios, Dynatrace, Prometheus).
• Experience with specific technologies in the clients tech stack (e.g., IBM MQ, Solace, Citrix).
• AWS, Cloud, ITIL Certification(s)
• Knowledge of relevant protocols (e.g., FIX).

Key Responsibilities

As a Senior DevOps Analyst within our operational development team (DevOps), you will play a pivotal role in the support, maintenance, and evolution of mission-critical client systems. Operating within a highly regulated environment where we focus on the operational stability and enhancement of the platforms we support, rather than core product development.

You will act as a delegate for the DevOps Lead, taking ownership of specific systems or components. This involves guiding the work of DevOps Analysts, making key operational and project-level decisions, and ensuring the health and performance of our services. This senior position requires strong leadership and mentoring capabilities, although it does not have direct reports. You will be instrumental in navigating the evolution of our platforms, integrating cutting-edge technologies like cloud solutions and Kubernetes into complex, established systems. Your proactive approach and deep system knowledge will be crucial for anticipating issues, preventing outages, and driving improvements in our release pipelines and automation strategies.

• Act as a technical lead and point of escalation for specific client systems, guiding DevOps Analysts in daily tasks and project work.
• Oversee and ensure the operational health, maintenance, and evolution of supported applications within controlled environments.
• Make informed decisions regarding operational procedures, incident response, and project implementations impacting supported systems.
• Evaluate alerts, troubleshoot complex issues across Linux and Windows environments, and coordinate resolution efforts, including Level 2, 24/7 production support participation.
• Verify, validate, and enhance deployment, migration, and automation strategies, ensuring adherence to team standards and regulatory requirements.
• Collaborate closely with Agile squads, Infrastructure teams, and other stakeholders, providing operational requirements and advising on technical improvements.
• Drive the adoption of modern technologies (Cloud, Kubernetes, IaC, CI/CD tools like Ansible, Jenkins) within legacy system contexts.
• Mentor and coach junior team members, fostering skill development and knowledge sharing.
• Coordinate and participate in non-functional testing and performance tuning efforts.