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Sr. Client Application & Package Management consultant to ensure that end user client application packages are current, secure, and aligned with business n

Toronto, ON
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Starting date : 1 position to fill as soon as possible

Our valued client is looking for a Sr. Client Application & Package Management consultant to ensure that end user client application packages are current, secure, and aligned with business needs.


Tasks include:

  • Services focus on managing, maintaining, and retiring packaged applications (SaaS, desktop, plugins, and custom apps) while working closely with the client's Package Management and End User Computing teams
  • Act as a technical liaison between business users, vendors, and internal IT teams to ensure a stable, compliant, and positive user experience
  • Own and maintain a portfolio of client application packages (e.g., financial data platforms, audit tools, plugins, and productivity applications), ensuring versions are current and supported
  • Coordinate with the client's Package Management team to publish new versions, validate deployments, and retire obsolete packages.
  • Monitor vendor releases, patches, security advisories, and bug fixes; assess impact and plan upgrades accordingly.
  • Act as the primary technical point of contact for business users, gathering feedback, resolving issues, and ensuring a high‑quality user experience.
  • Troubleshoot application issues across desktop, SaaS, and plugin environments, working with vendors and internal teams as required.
  • Ensure applications meet security, compliance, and audit requirements, including timely remediation of vulnerabilities.
  • Reduce ad‑hoc effort by introducing repeatable processes, automation, and documentation for application lifecycle management.
  • Maintain clear technical documentation, release notes, and user‑impact communications.
  • Collaborate with teams managing SaaS, cloud, and custom integrations to minimize disruption to business operations.


Must have:

  • Reliability clearance
  • Minimum 5 years of experience supporting or engineering enterprise applications in a production environment
  • Demonstrated experience managing application lifecycles, including upgrades, patching, and retirement
  • Strong stakeholder management skills with the ability to translate technical issues into business‑friendly language.
  • Experience working with vendors and third‑party service providers to resolve defects and plan enhancements
  • Hands‑on experience with Windows client applications, plugins, and SaaS platforms
  • Scripting and automation experience (PowerShell preferred)
  • Familiarity with software packaging, deployment, and version control processes
  • Experience with Azure DevOps or similar tooling for work tracking and release coordination
  • Strong troubleshooting skills across desktop, cloud, and integration scenarios


Nice to have:

  • Bachelor’s degree in Computer Science or equivalent practical experience
  • Experience with enterprise endpoint management and application packaging tools.
  • Exposure to security patching, vulnerability management, or audit/compliance activities.
  • Understanding of risk and legal applications.
  • Azure or Microsoft certifications
Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy.
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