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Site Reliability Engineer (SRE) responsible for user access management and operational support across key enterprise platforms and investment applications.

Toronto, ON
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Published since 2 day(s)
  • Starting date : 1 position to fill as soon as possible

Core Responsibilities

  • Create and maintain:
  • Application runbooks and SOPs
  • Support procedures for banking portals and investment apps
  • Incident response and escalation documentation
  • Translate complex systems and cross-bank terminology into clear documentation
  • Collaborate with cyber/security teams on monthly reporting alignment
  • Standardize documentation across a large and growing application portfolio
  • Ensure documentation reflects real-world support scenarios
  • Contribute to day-to-day SRE support to stay aligned with operational reality

Environment

  • ~100-120 applications (growing), primarily capital markets systems
  • Fully Azure cloud-based environment
  • Documentation supporting front-office critical systems

Key Skills

  • Strong technical writing and process documentation
  • Experience documenting:
  • Application support procedures
  • Banking portals / financial systems
  • Ability to translate technical + business terminology clearly
  • Understanding of:
  • Incident management
  • Production support workflows
  • SRE or application support background (to ground documentation in reality)


Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy.
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Requirements

Level of education

undetermined

Work experience (years)

undetermined

Written languages

undetermined

Spoken languages

undetermined