Senior Technical Business Analyst with Canadian Mortgage and Lending Experience to support one of our financial services clients-16460

Senior Technical Business Analyst with Canadian Mortgage and Lending Experience to support one of our financial services clients-16460

Desired Location - Hybrid - Toronto or Waterloo, 2 days in the office

Contract Duration: 04/06/2026- 12/31/2026 (Chance of Extension)

Hours: 37.5 Hours Per Week

Senior Technical Business Analyst - Mortgage & Lending

Role Summary

We are seeking a Senior Technical Business Analyst with strong mortgage and lending domain experience to support the delivery of complex, enterprise scale technology initiatives. This role will work at the intersection of business, technology, and operations, translating mortgage business needs into clear, high quality functional and non functional requirements that enable scalable, compliant, and efficient lending experiences.

The ideal candidate brings deep experience supporting end to end mortgage journeys, is comfortable operating in ambiguity, and has a proven track record contributing to large, multi workstream technology programs within regulated financial services environments.

Key Responsibilities

Mortgage & Lending Analysis

• Analyze and document end to end mortgage and lending processes, including application intake, underwriting, decisioning, fulfillment, funding, and downstream servicing interactions.
• Translate complex lending policies, credit rules, operational procedures, and regulatory requirements into clear, actionable requirements.
• Support the design and improvement of customer , advisor , and operations facing mortgage experiences with a focus on efficiency, transparency, and scalability.
• Identify process friction points, manual hand offs, and operational inefficiencies within mortgage workflows and recommend technology enabled improvements.

Business & Stakeholder Engagement

• Collaborate with stakeholders across business, operations, risk, compliance, and technology to align solutions with lending strategies and operational goals.
• Facilitate requirements gathering workshops, design sessions, and solution reviews with diverse stakeholder groups.
• Act as a liaison between business partners, internal technology teams, and external delivery partners to ensure shared understanding and alignment.

Requirements & Solution Development

• Elicit, define, and manage functional and non functional requirements across multiple systems and integrated workflows.
• Decompose high level mortgage business needs into epics, features, user stories, acceptance criteria, and supporting documentation suitable for agile delivery.
• Support solution design by working closely with architects and engineers to ensure requirements are technically feasible and aligned to enterprise standards.
• Maintain traceability from business objectives through delivered functionality.

Delivery & Execution Support

• Support backlog refinement, prioritization, sprint planning, and ongoing requirement updates throughout the delivery lifecycle.
• Partner with QA and testing teams to ensure requirements are testable, validated, and properly reflected in test scenarios and scripts.
• Assist with defect triage and resolution by clarifying requirements and expected outcomes.
• Contribute to implementation readiness by ensuring requirements support training, operational processes, and change management needs.

Governance & Quality

• Ensure requirements and documentation meet internal quality standards, audit expectations, and regulatory obligations.
• Proactively identify risks, issues, and dependencies and escalate with recommended mitigation strategies.
• Provide clear, concise updates to delivery and leadership forums as required.

Required Qualifications

• 8-10 years of experience as a Business Analyst or Business Systems Analyst on complex technology initiatives.

• Demonstrated experience supporting mortgage, lending, credit, or closely related financial services platforms.

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field.