Senior Service Designer to apply user-centered design principles to create seamless and intuitive service experiences on an Enterprise Digital Transformati
S.i. Systems
Vancouver, BC-
Number of positions available : 1
- Salary To be discussed
-
Contract job
- Published on January 8th, 2026
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Starting date : 1 position to fill as soon as possible
Description
S.i. Systems client is looking for a Senior Service Designer to apply user-centered design principles to create seamless and intuitive service experiences on an Enterprise Digital Transformation program
1 year contract to start. Hybrid model in Vancouver.
Must Haves:
- Expertise in applying user-centered design principles to create seamless and intuitive service experiences.
- Expertise in developing service blueprints to visualize and plan service stages and interactions.
- Proficient in conducting qualitative and quantitative research to gather insights and inform design decisions.
- Ability to work closely with stakeholders to align service design strategies with business goals.
- Skilled in developing detailed customer journey maps to identify pain points and opportunities for improvement.
- Experience in creating prototypes and testing them to refine service concepts and solutions.
- Proficient in using design tools like Figma, Miro, TheyDo and other relevant tools.
- Continuous Improvement: Commitment to iterative design and continuous improvement to enhance service quality and user satisfaction.
AI may be used in evaluating candidates.
This posting is for an existing vacancy.
Requirements
undetermined
undetermined
undetermined
undetermined
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