Senior SailPoint IdentityIQ Analyst to maintain and support enterprise Identity and Access Management operations - 1618

Our financial services client is seeking a Senior SailPoint IdentityIQ Analyst (10+ years) to maintain and support enterprise Identity and Access Management operations

Duration: 12 months (possibility of extension)

Location: Downtown Toronto - Hybrid - 2 Days/Week Onsite

Job Description:

Our client is seeking a Senior SailPoint IdentityIQ (IIQ) Analyst to join the Identity & Access Management (IAM) team. This role is 95% production support with a focus on platform administration, troubleshooting, and operational stability. Development experience is not required but is considered a strong asset.

The ideal candidate brings deep SailPoint IIQ knowledge, strong problem‑solving skills, and the ability to take initiative in resolving issues without waiting for direction.

Critical Skills / Must-Haves:

• Minimum 3 years of hands-on SailPoint Identity IQ (IIQ) experience
• Production support & incident management within an enterprise SailPoint environment
• Strong knowledge of Identity & Access Management (IAM) principles and governance
• Experience with provisioning workflows, access certifications, and lifecycle management
• Familiarity with directory integrations (Active Directory, LDAP, Entra ID)
• SQL and Linux
• Experience with RBAC/ABAC policy frameworks and Segregation of Duties (SoD)

Nice-to-Haves:

• SailPoint IIQ development knowledge (BeanShell/Java scripting, custom rules, workflows)
• Application onboarding and connector development
• Integration experience with HR systems (Workday, PeopleSoft) and ITSM tools (ServiceNow)
• Exposure to SailPoint IdentityNow (IDN) / Identity Security Cloud (ISC)
• Financial services industry background (FSI compliance, SOX, regulatory frameworks)
• SailPoint Certified Identity IQ Engineer or Architect designation

Responsibilities:

• Provide L1/L2 production support for SailPoint IdentityIQ, primarily handling B4/B5 level tickets
• Troubleshoot and resolve issues related to identities, access, workflows, and certifications
• Perform platform maintenance, cleanup activities, and operational support tasks
• Create, modify, and interpret SailPoint rules (understanding of rule logic required)
• Support identity lifecycle processes and occasional application onboarding
• Collaborate with IAM, security, and application teams to ensure stable operations

Interview Process

• Interview: Virtual meeting with Director and Manager