Project Manager - Governance, Risk & Control Engine (GRCE) - 86407

Line of Business: Enterprise Risk and Portfolio Management/ Operational and Non-Financial Risk

Length of Contract: 9 months - Until End of Dec 2026 (Possibility of Extension)

Location: Downtown Toronto - Hybrid - 3 days onsite Wed-Fri (flexible)

The GRCE Product Manager is responsible for planning, organizing, and overseeing the successful delivery of business and/or technology initiatives and business as usual (BAU) releases. This role ensures that all project and BAU activities are executed according to defined timelines and quality standards while maintaining alignment with business objectives. The role facilitates communication across stakeholders, manages project risks, assists with prioritizing release items, ensures UAT testers are assigned, and drives execution throughout the project lifecycle and BAU processes.

The GRC system that the bank uses for Operational Non-Financial Risk is called the Governance, Risk & Control Engine (GRCE), which is an Archer tool. This role will include PM tasks for both new GRCE projects as well as BAU monthly releases to fix defects or deliver enhancements. The role will work with stakeholders from Risk, Technology, Change Management/Communications, Training, and Compliance.

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Key Responsibilities

Project & BAU Planning & Coordination

• Develop and maintain project plans, schedules, and roadmaps.

• Track scope, objectives, deliverables, and timelines for assigned projects/releases.

• Coordinate cross-functional teams including business stakeholders, IT partners, and testers.

• Facilitate regular meetings, prepare agendas, and document minutes and action items.

Execution & Delivery Management

• Track progress against milestones and deliverables; escalate risks and issues proactively.

• Ensure all required artifacts and documentation (e.g., waterfall stage gates, governance materials) are completed accurately and on time.

• Maintain prioritization list of monthly release items and plan modules/items for future releases.

• Support User Acceptance Testing (UAT), including tester coordination, test readiness, defect tracking, and sign off.

Stakeholder Engagement

• Serve as the primary point of contact between business units, technology teams, and other partners.

• Communicate status updates, progress reports, risks, and changes to stakeholders and leadership.

• Manage expectations, ensure alignment, and facilitate decision-making.

Risk & Issue Management

• Identify, track, and mitigate project/BAU risks and issues.

• Maintain project/BAU logs and mitigation plans.

• Ensure timely escalation and resolution of blockers.

Change & Governance Support

• Coordinate with change management, training teams, and communications as required.

• Support documentation and approvals needed for governance, compliance, and audit requirements.

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Skills:

• 3-5 years of experience managing technology projects or programs, ideally in financial services, risk or technology environments.

• Experience supporting both business and technology stakeholders.

• Strong knowledge of project management methodologies (Waterfall, Agile is an asset).

• Excellent communication, facilitation, and interpersonal skills.

• Strong organizational and time management skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficiency in project management tools (e.g., JIRA).

• Bachelor’s degree in Business, Information Technology, or related field (or equivalent experience).

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Key Competencies

• Stakeholder Management

• Problem Solving & Critical Thinking

• Leadership & Influence

• Attention to Detail

• Adaptability

• Risk Assessment & Mitigation

Interview Process:

- 1 round with HM via MS Teams - 30-45 minutes

- 2nd round with colleague - virtual via MS Teams - 30-45 minutes