Lead Data Support Analyst - and act as a key liaison between business users, data engineering, and reporting teams for our financial services client.
S.i. Systems
Toronto, ON-
Number of positions available : 1
- Salary To be discussed
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Permanent job
- Published on October 29th, 2025
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Starting date : 1 position to fill as soon as possible
Description
Our client is seeking a Lead Data Support Analyst to oversee and actively contribute to the daily support and reliability of our enterprise data and reporting ecosystem. This is a hybrid role that combines hands-on technical troubleshooting with leadership responsibilities.
Permanent position
Location: Downtown Toronto - 3 days on site
** Initial 2 months will need online availability at 6:00 AM**
5+ years of experience in data analytics, operations, or platform support, with at least 2 years in a senior or lead role
Proven experience balancing hands-on technical troubleshooting with team leadership and stakeholder communication
Strong knowledge of Snowflake, SQL, and modern data architectures
Familiarity with Sigma or other BI/reporting tools (e.g., Tableau, Power BI) and how they interact with backend data platforms
Experience supporting business stakeholders in Wealth, Compliance, Operations, Finance, and Technology
Solid understanding of incident response and root cause analysis, including use of tools like Jira, Confluence, or ServiceNow
Ability to coach junior analysts, enforce triage processes, and lead with accountability
Experience in financial services (Wealth preferred)
Requirements
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