Intermediate QA Test Lead to write test cases, test plans and create testing strategies for a problem loan management project with one of our major banking

Intermediate QA Test Lead to write test cases, test plans and create testing strategies for a problem loan management project with one of our major banking clients- 40087

Location Address: Hybrid - Toronto - 2 days (Anchor days: Tuesday, Thursdays)

Subject to change: 3-4 days onsite may be required based on business needs

Contract Duration: ASAP to Oct 31, 2026 - approx. 6 months (Possibility of extension & conversion to FTE)

Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week

Story Behind the Need

Business group: GBME - Group Treasury and Risk Technology, Corporate & Commercial Banking Technology team

Project: Problem Loan Management (PLM) - The PLM (Problem Loan Management) project is a strategic initiative to replace legacy systems for credit loss and default calculations, aiming to standardise data, automate workflows, and enhance reporting for regulatory compliance and operational efficiency. It focuses on scalability, bilingual support, and improved user experience through streamlined processes.

The project team consists of approximately 15 members, including: 3-4 Business Analysts, 2 Testers, 1 UX Designer, 7-8 Developers

The program is currently in the execution phase, and additional contract testing leadership is required to support delivery.

Typical Day in Role:

• Lead and participate in daily stand‑ups to review progress, priorities, risks, and dependencies

• Review business and technical requirements to ensure test coverage and alignment with project objectives

• Design, write, review, and execute UAT test plans, test cases, scripts, and testing strategies, with a strong focus on risk mitigation

• Coordinate and supervise all UAT testing activities for projects and releases in a shared testing environment

• Assess UAT readiness and evaluate the risk of releasing code into the test environment, including potential impacts across multiple projects and overlapping applications within tight timelines

• Perform hands‑on manual testing (automation planned for later phases), including testing in Spanish

• Track testing activities, defects, and resolutions using JIRA; manage defect backlogs and lead defect review discussions

• Collaborate closely with development teams to troubleshoot issues, resolve defects, and validate fixes; escalate risks and blockers to management when required

• Schedule, approve, and coordinate code releases into the UAT environment, working with internal teams and external service providers

• Continuously re‑prioritize work in response to changing delivery timelines, scope, and business direction

• Participate in application demos and walkthroughs; produce testing documentation and capture supporting evidence such as screenshots

• Provide recommendations on release readiness and production deployment

• Mentor and support junior UAT analysts by transferring application and process knowledge; provide hands‑on training on systems, environments, standards, and testing methodologies

• Coach team members on collaboration, conflict resolution, and achievement of project and departmental objectives

• Partner with project teams throughout the SDLC to ensure business and technical requirements are fully met

• Maintain a strong understanding of banking applications, UAT configurations, system integrations, and code delivery processes

• Provide technical guidance to development teams and external vendors on application integration within the UAT environment

• Forecast testing effort and resource needs based on project documentation; monitor capacity and proactively escalate resource constraints or conflicts

Candidate Requirements/Must Have Skills:

1) 3+ years of experience as a QA / QC Test Lead, with demonstrated experience writing test cases, test plans and creating testing strategies

2) Experience with JIRA

3) Experience with Excel

4) Experience writing complex SQL queries for data validation

Nice-To-Have Skills:

1) Experience with security testing

2) Experience with load testing, non-functional testing

3) Knowledge of accounting principles

4) Bilingual in Spanish or hands‑on experience testing Spanish applications

5) Experience with data migration testing

Education:

Post-secondary in relevant technical field

ISTQB/Tester certification are an asset

Best VS. Average Candidate:

Top candidates will:

• Be highly organized, particularly in managing defect backlogs

• Confidently lead testing meetings and stakeholder discussions

• Operate independently and “hit the ground running”

• Quickly understand complex requirements and technical solutions

• Provide strong technical guidance to the broader team

Candidate Review & Selection - Interview Process

1-2 rounds Technical Panel Interviews - MS Teams and in Person - with HM and team members - 45 minutes