Intermediate Information Management Specialist with a focus on data governance, tool administration, and compliance support.

Intermediate Information Management Specialist with a focus on data governance, tool administration, and compliance support.

1-Year Contract - Hybrid in Ottawa (2-3 days onsite)

Key Responsibilities:

• Administer and maintained SharePoint environments, ensuring the security, organization, and accessibility of sensitive data across multiple teams.
• Manage access controls and permissions for SharePoint sites, including granting access, modifying user roles, and coordinating with Data Owners to ensure proper governance of information assets.
• Create and structured team folders with defined permission rules to support data integrity and compliance standards.
• Utilize IT Service Management (ITSM) systems-including Remedy-for submitting, tracking, and resolving support tickets related to system access, data updates, and operational issues.
• Support documentation and team collaboration by establishing consistent structures for digital file management and process documentation within SharePoint and shared drives.

Requirements:

• 3+ years of experience administering SharePoint, including site creation, access control, and content management
• Hands-on experience with IT Service Management (ITSM) tools such as Remedy, ServiceNow, or equivalent ticketing systems
• Strong understanding of permission management and data governance best practices, including role-based access control (RBAC)