Intermediate Change Analyst to produce change impact assessments and support other change management activities as directed - 0192478

S.i. Systems client is looking for an Intermediate Change Analyst to produce change impact assessments and support other change management activities as directed - 0192478

1 year contract to start, 3 days/week onsite in Richmond.

Mandatory Requirements:

• Minimum 5 years of progressive experience in change and transformation projects, with demonstrated experience in assessing and supporting complex, multi-workstream programs
• Experience working in a public sector unionized environment
• Self-starter with the ability to work effectively both independently and as part of a team, managing their own work and planning
• Strong written and verbal communication skills
• Proven ability to work collaboratively within a matrixed reporting structure, coordinating across functional leads, product managers, and senior leadership.
• Prosci or other change management certification

Preferred Requirements:

• Experience working in claims or insurance
• PMP, Lean, or other transformation-related certifications

Specific Responsibilities and Deliverables:

• Support the development of people and culture change strategies, by conducting stakeholder assessments, change impact assessments, change measurement plans, and contributing to customized change management tactics to drive adoption
• Assist in developing communications, learning, and change management materials aligned to the program's future state outcomes
• Support operations teams to implement business changes that have been identified
• Contribute to pre and post go-live support activities, including supporting the go-live command centre and helpdesk model as needed
• Assist the benefits measurement team in monitoring post go-live metrics related to change adoption or as identified in the change impact assessments, and documenting findings to inform adjustments
• Build and maintain effective working relationships with stakeholders across the program
• Develop change management templates, materials, and deliverables in accordance with quality standards set by the Senior Change Lead, and align with organizational standards
• Work with project managers across the program to insert change management activities and align timelines
• Stakeholder assessment
• Change Impact assessment
• Change measurement plan
• Change adoption tactics
• Project plans reflecting change management activities
• Go-live support documentation and post go-live monitoring reports