Intermediate Business Analyst to support SharePoint and Teams content migration projects, including data classification, database migrations, and telephony

Intermediate Business Analyst to support SharePoint and Teams content migration projects, including data classification, database migrations, and telephony modernization initiatives

Must haves:

• Business Analyst experience working in an enterprise IT transformation, cloud migration, or Modern Workplace program
• Working knowledge of Microsoft 365 ecosystem (Teams, SharePoint, SharePoint Online, OneDrive, Purview) and Teams Calling/Telephony migration
• Hands-on experience in database discovery, analysis, and migration
• Strong understanding of data classification, protection, and retention governance
• Excellent stakeholder facilitation, communication, and documentation skills

Responsibilities:

• Conduct detailed business and functional analysis for Teams, SharePoint, OneDrive, Purview labeling, and governance solutions
• Lead discovery sessions for databases, shared drives, and content repositories to identify migration requirements, dependencies, and constraints
• Collaborate with technical teams to document source-to-target mappings for data, databases, and structured repositories
• Support the planning and implementation of Cisco to Teams Calling migration, capturing business needs, call flow requirements, and integration dependencies
• Facilitate workshops with business units to validate collaboration structures, data classification, and operational workflows
• Document business processes, user stories, decision logs, and operational procedures to support solution design and transition to sustainment
• Conduct impact assessments on existing workflows and integrations (e.g., Outlook CRM, telephony, shared channels, and Teams governance)
• Support testing and validation of Teams Calling and database migration outcomes against business requirements
• Partner with the Project Manager, OCM Lead, and IT Operations to ensure end-to-end readiness and clear ownership post-implementation
• Develop user and operational documentation to guide adoption, support, and governance processes