Int. Design Researcher

Duration: 11/25/2025 to 11/24/2026 1 year contract

Extension possible: yes.

Conversion Possible: yes

Work Location: 3 days in office as of January possible 4 days later in the year 2026, Toronto, ON

Reason for request/why opened: mat leave coverage

Scope of Project: specifically, insurance - be overseeing and executing some of the research projects.

Team Size/Culture: 5-6 ppl

Ideal Candidate Background: sufficient exp as a researcher role in the past, FI industry exp, very strong foundation Human Centered Design or relevant education in this field, strong research knowledge, research methodology

Department Overview

The Human Centered Design (HCD) team within Digital Channels is responsible for the user experience of customer-facing (and increasingly employee-facing) digital touchpoints for banking, investing, and insurance, across websites, and smartphone, smartwatch and tablet apps.

MUST-HAVE Skills:

• Deep knowledge of and experience with User-Centered Design and Human Factors research

methods

• Strong project management skills with ability to balance tasks spanning multiple studies yes/no

NICE to Have

- graduate degree preferred yes/ no

- FI industry exp yes/ no

- Knowledge of inferential statistics and familiarity with statistical analysis software (e.g., R, SAS,

SPSS) is an asset