Int Business Continuity Manager to oversee, execute, and sustain enterprise-wide BCM programs, reviews, and incident response with one of our major banking

Int Business Continuity Manager to oversee, execute, and sustain enterprise-wide BCM programs, reviews, and incident response with one of our major banking clients - 40055

Location Address: Toronto - Hybrid - 3 days per week in office

Contract Duration: 1 Year

Possibility of extension - Yes

Number of Positions: 2

Schedule Hours: 8:30 am-5 pm Monday-Friday; standard 37.5hrs/week

Story Behind the Need

Business group:

Enterprise Crisis & Business Continuity Management

Contributes to the overall success of the Business Continuity Management function globally, ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are following governing regulations, internal policies, and procedures.

Candidate Value Proposition:

The Business Continuity Management Unit works as part of the larger Enterprise Crisis Management program, providing oversight for overall business continuity planning. Participates in the on-call program. Partners with and supports LIMTs on events that may impact them. Ensures documentation is current and relevant.

The Business Continuity Management Relationship Manager will work closely

with the Senior Manager, Business Continuity Management on the creation, management, and sustainment of a comprehensive enterprise-wide Business Continuity Management program, ranging from program enhancements to incident management response.

Typical Day in Role:

· Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

· Completes business continuity plan reviews within the assigned portfolio ensuring 100% of reviews due or scheduled are completed in accordance with BCM program requirements.

· Provides support and recommendations to employees filling Business Continuity roles based on BCM Policy, Guidelines, Mandate(s) and industry best practices.

· Complete comprehensive review and/or testing of plans in portfolio in support of semi-annual compliance window and ensure data fidelity for accurate reporting.

· Facilitate or lead tabletop exercises as required by individual portfolios. Ensure all issues

raised are closed and/or actioned by the appropriate employee filling the BCP role.

· Provide 24/7 incident management On-Call support per schedule. Following up until issue/event is closed.

· Partners with relevant stakeholders across the Bank on the implementation of a governance structure that spans the business continuity lifecycle, including the creation and enhancement of business continuity management programs and systems.

· Takes active measures to understand individual portfolios to provide more tailored BCM

support.

· Supports the Senior Manager and Director of the BCMU as a Subject Matter Expert (SME) with focus on the ongoing maintenance and continuous improvement of the Business Continuity Management function.

· Leads and collaborates with internal and external stakeholders on processes focused on Business Continuity Management, with the objective to create an improved end state by:

· Contributing to and/or reviewing communication material, including BCMU status, quarterly Continuum, BCM documents, including but not limited to the BCM Policy, Mandate(s), Training.

· Supports the Senior Manager and works with relevant stakeholders across the Bank on enhancements to the enterprise-wide business continuity program.

· Supports the team’s quality assurance program; liaises with regional teams to provide guidance on ensuring plans currency to the program needs

Candidate Requirements/Must Have Skills:

· 2+ years working in the financial industry

· Solid background in developing communications, reports and presentations

· Experience working in a matrix organization leading and/or influencing cross-functional teams, including senior management

Nice-To-Have Skills:

· Experience in internal and external audits and/or regulators

· Business Continuity Planning Certification.

Soft Skills Required:

· Excellent analytical skills

· Strong communication writing skills and report preparation.

· Flexible and creative thinker with the ability to define business tradeoffs, generate out-of-the-box solutions and manage uncertainty; proactively identify and solve complex problems impacting management and business direction.

· Excellent organizational skills.

· Ability to prioritize against many competing interests in an environment of constant change

Education & Certificates:

Bachelor’s in computer science, business, or any other related field.

Best VS. Average Candidate:

The best candidate is someone with experience using Fusion or OSFI E-21 requirements. Someone with a comms background. Someone willing to learn.

Interview schedule:

1st round - Teams - 45 mins to 1 hr - Hiring Manager + Senior manager - Role overview and ensure experience is there.

2nd round - teams - 30 mins - Director/Senior managers - Soft skills and cultural fit. (optional)