HYBRID - Senior Technical Business Analyst to bridge operational stakeholders and IT delivery teams to gather, analyze, and translate complex business need

Our aviation client is looking for a Senior Technical Business Analyst to bridge operational stakeholders and IT delivery teams to gather, analyze, and translate complex business needs into scalable technology solutions within an Agile environment.

Note: Hybrid, office in Richmond, 1 year contract

Must Have:

• 7+ years experience as a Technical/Senior Business Analyst in IT or operational environments.
• 2+ years' experience in aviation, transportation, or similarly complex operational industries (aviation preferred).
• Proven track record working with Agile Scrum teams and delivering complex, cross-functional initiatives.
• Strong knowledge of end-to-end product development lifecycles and system integration.
• Proficiency with Jira, Confluence, and Agile documentation practices (epics, user stories, workflows).
• Advanced ability to create process flows, data mappings, BRDs, and traceability documents.

Nice to Have:

• Bachelor’s degree in Business Analysis, Computer Science, Aviation, or a related field.
• Certifications such as CBAP, CSM, or CSPO.
• Experience with data analytics tools to support decision-making.
• Familiarity with enterprise integration management and technology-agnostic system connectivity approaches.

Duties:

• Lead elicitation, analysis, and documentation of business and integration requirements for Digital Twin, Airport Applications, and operational systems.
• Facilitate workshops with operational stakeholders, translating complex needs into actionable user stories and functional requirements.
• Develop detailed process flows, data mappings, technical documentation, and traceability matrices.
• Collaborate with cross-functional teams to ensure successful implementation, integration, and scalability of solutions.
• Support Agile delivery: define epics, user stories, and acceptance criteria using Jira and Confluence.
• Provide input into the Digital Twin software roadmap in partnership with the Product Owner.
• Use analytics and metrics to inform product and operational decisions.
• Prepare and present deliverables including BRDs, design documents, test plans, reports, and dashboards.
• Facilitate change management activities, helping stakeholders adapt to new processes and systems.