HYBRID - (Intermediate) Online Sports Product specialist to manage day-to-day sports betting operations, ensure smooth processing of bets, monitoring odds

S.i. Systems enterprise public sector client is seeking a REMOTE - Online Sports Product specialist to manage day-to-day sports betting operations, ensure smooth processing of bets, monitoring odds, and maintaining accuracy

1 year contract, 37.5 hours / week

WORK DAYS: Thursday, Friday, Saturday, Sunday, Monday

shifts could include: Monday-Friday 7am - 11pm, Saturday-Sunday 3pm - 11pm, and Saturday-Sunday on call 7 am - 3 pm.

Max hourly rate of $51 / hour + GST if incorporated, or $42.30 / hour if a T4 consultant

Flexible hours - will need to work some evenings and weekends to accommodate live sporting events

HYBRID - 3 days / week onsite at Vancouver office near Renfrew skytrain

MUST HAVE SKILLS:

• Minimum 3 of years of experience sports betting operations, casino operations, or a related industry.

• Analytical skills with the ability to interpret data and make data-driven decisions.

• Ability to work flexible hours, including evenings and weekends, to accommodate live sporting events.

• High knowledge of professional sports and thorough understanding of online and retail sports betting.

• Familiarity with sports betting software and systems.

• Strong computer skills including but not limited to- MS office, Excel.

JOB DUTIES:

Sports Product Specialist is responsible for activities relating to PlayNow sports betting operations. This role must combine a thorough understanding of sports betting with an extensive knowledge of professional and collegiate sports and current events, in order to maximize sports gambling revenues and limit liabilities and ensuring that product integrity is maintained to the highest standard. The Sports Product Specialist will play a crucial role in managing day-to-day sports betting operations, ensuring smooth processing of bets, monitoring odds, and maintaining accuracy across various betting markets. The Sports Product Specialist will work collaboratively with numerous internal and external teams in order to optimize processes, troubleshoot issues, and ensure an optimal experience for our players while maximizing engagement.

• Play a critical role in executing daily online sports betting operations.

• Work closely with sportsbook operations, trading services, and product team to optimize processes, troubleshoot issues, and deliver exceptional service to customers.

• Ensure all expected betting events and markets are available within the sportsbook with a hyper-focus on validating accuracy.

• Using the CMS, update marketing content, links and other related configurable templates within the sportsbook desktop and mobile channels.

• Monitor live sporting events and news and ensure odds are adjusted accordingly to reflect changing conditions in real time.

• Work closely with the Consumer Services team to resolve customer inquiries and issues related to sports betting in a timely, professional, and efficient manner.

• Track the performance of sports betting activity, trends, and campaigns. Use data analytics to make informed decisions and adjustments to strategies to enhance player engagement while ensuring compliance with regulatory standards and internal policies.

• Work with the risk management team to manage liabilities for various sports.

• Collaborate with cross-functional teams, including marketing, communications, B2B, Business Insights and Consumer Services with a focus on enhancing player engagement.

• Stay up to date with industry trends, betting markets, and competitor activities to provide insights for improvement.

• Assist in the development and implementation of new betting products and features.