Enterprise Records Management Analyst - proactively analyze, recommend and implement enhancements to the EDRMO’s governance framework and processes- 9578

Job Title: Professional - Business Consultant - Intermediate

Consultant, Enterprise Data & Records

Duration: 10 months (End date Oct 30th 2026)

Remote/Hybrid: Hybrid - 1 day (Thursday) in office and 4th Friday of every month at minimum, May be required to come into the office to build relationships with certain business stakeholders

Office Location: 81 Bay St. 22nd Floor

Job Descriptions:

This role is accountable for providing business services and consultative support on the identification, retention and disposition of records and data. As part of the Enterprise Data and Records Management Office (EDRMO), the successful candidate will proactively analyze, recommend and implement enhancements to the EDRMO’s governance framework and processes, clearly communicate rationale and negotiate solutions that will enhance operational effectiveness, and support enterprise-wide data and records management initiatives. Assigned projects are expected to be implemented in an effective manner through collaboration with a diverse team to create and building flexible, innovative solutions that deliver business value.

Working with business partners across The Bank, you will provide guidance on the design and implementation of effective solutions that address business requirements, emerging technologies, and the applicable regulatory environment. You will prepare and present reports based on research and analysis of specialized information to keep functional leaders informed of the status of records-related issues and concerns. You will gather, validate and document complex business requirements for assigned projects to support achieving strategic objectives.

Operational Excellence: Identify, develop, implement and maintain operational process enhancements to records services to increase efficiency and effectiveness. You will be required to liaise and work with technology, risk, and compliance teams across the enterprise.

Building Strong Partnerships: You will support a network of business SMEs who will collaborate with you on ensuring records compliance across our bank. You will be required to liaise and work with record roles across the enterprise. As a governance group, EDRMO works very closely with Regions and LOB partners to help guide them on interpreting and implementing records management practices and solutions.

Cross-functional relationship: Key relationships with a wide range of internal Bank employees, teams, and departments, including leaders across TI&I, Information Security and Corporate Security, Architecture, Finance, Internal Audit, GORM and operational business teams. A wide range of internal and external professional contacts including but not limited to consultants and subject matter experts in the industry.

Must Have Requirement:

1. Experience managing programs within FI - 5+ years

2. Records management experience - 5 years

3. Relationship management experience - 5 years

4. Strong communication skills

Nice to Have:

1. Advisory, governance and risk experience

2. Banking experience

3. Certification - Master of information science, any certification in records management

4 . Any ECM tool experience - Sharepoint records management, Opentext content server, IBM ECM