Director IT Operations
S.i. Systems
Toronto, ON-
Number of positions available : 1
- Salary To be discussed
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Permanent job
- Published on February 9th, 2025
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Starting date : 1 position to fill as soon as possible
Description
Our client is a multi-strategy alternative asset manager with professionals located in Canada (Montreal, Toronto), the US, Europe and Asia. Since 2016, our client has grown exponentially. Assets under management have expanded from US$500M to more thanUS$25B and a team of diverse professionals has grown from 50 to more than 400 team members in just five years.
Key Responsibilities:
- Deliver exceptional IT support with a strong customer service mindset, resolving issues across Windows and Mac platforms efficiently.
- Lead and manage a small team (3-5 members), providing mentorship and aligning teamefforts with organizational goals.
- Partner with corporate development to plan and manage the technical aspects of M&A integration.
- Oversee vendor and third-party management, ensuring alignment with IT practices and operational standards.
- Drive IT operations management and strategy, leveraging expertise in ITIL frameworks and best practices.
- Implement and execute a clear IT vision, enhancing security, networking, and system alignment across the ecosystem.
Experience and Skills:
- Proven track record of leading cross-functional IT initiatives and projects.
- Familiarity with data platform technologies, dashboards, workflows, and applied AI solutions.
- Superior analytical skills, sound judgment and good business sense
- Strong work ethic and ability to multitask, manage stress during periods of intenseactivity, and handle a wide array of projects and tasks
- Communicate effectively in English and French
- Travel up to 20% (Toronto, NY, Connecticut) to provide hands-on support and maintain
- cross-regional IT consistency.
Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or a related field or equivalent work experience.
- Minimum of 7-10 years of experience in IT operations and customer support
- Strong IT security and networking experience
Requirements
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