CAN - Recruiter II - 54974

Business Unit: 3 - HR Talent

Duration: 12 months

Extension possible: Potentially yes

Interview Process: 2 rounds (behavior) Virtual -1 hr

Work Location: Hybrid - 1-2 days a week, Open to Toronto, Montreal, Ottawa, London, Halifax

CANDIDATE PROFILE DETAILS:

Years of experience: 3+

Reason for request/why opened: Backfill

% Interaction with Stakeholders: 80-90%

Team Size: 14

Project: wealth and insurance contact center hiring

Selling Point of the position: high volume, fast paced environment, strong opportunity for conversion for a good performer, and good culture

How will performance be measured: compliance & fill rate

Best vs Average Candidate: looking for high volume exp 30-40 people a month, need to be comfy with passive sourcing of candidates(LinkedIn etc), ideally have experience in wealth and insurance, FI/Banking exp

SUMMARY OF DAY-TO-DAY RESPONSIBILITIES:

Develops and delivers effective talent acquisition and diversity plans and programs to source and manage a pipeline of candidates for a portfolio and acts as a resource for partners in own area of expertise.

KEY ACCOUNTABILITIES

CUSTOMER

• Act as the Talent Advisor for a designated portfolio, informing talent decisions with knowledge of the organization and external markets of the businesses supported

• Manage the plan, assess, supply aspects of the recruitment process

• Manage candidate pipeline for the designated portfolio effectively to meet turnover and build for future needs

• Provide the business with a short list of screened market candidates, leveraging enterprise hiring system and assessment screening to manage pipeline

• Focus on creating an optimal Hiring Manager and candidate experience throughout the recruiting cycle aligned to the bank's customer experience model

• Develop and maintain solid knowledge of HR policies, procedures and programs as they relate to recruitment

• Manage effective relationships with HR partners, HR CoEs, Businesses and other Talent Acquisitions teams

• Provide market level insights, ensuring alignment and support to TA programs

• Report on activities and outcomes aligned to Recruitment strategy

• Coordination of advertising and brand activities to attract talent, utilizing internet / intranet / social media and other recruiting tools as appropriate

• Participate and/or organize recruitment events with HR and the Business

• Represent the bank in various recruitment functions as needed

• Generally interact with non-executive managers, may interact with executive leaders where appropriate

MUST HAVE:

• Undergraduate degree

• 3+ years related experience

• Bilingualism (French/English) is a strongly required

• Verbal and written communication skills

• negotiation skills,

• customer service

• interpersonal skills

NICE TO HAVE

• Branch Banking or call center experience a strong asset.