Business Systems Analyst to work with OT Exstream - 2769

Document Authoring Business Systems Analyst

Duration: Until 30 Jan 2026

Location: Hybrid (Markham - 3 days a week)

We are currently recruiting for a positive and collaborative Document Authoring Business Systems Analyst II for our Markham office.

You will work closely with the business partners, developers and the project team to support the migration of Customer documents from a Legacy system to Guidewire. Elaborating with the team, writing Business Requirements and FSD’s - Functional Specification Documents. The candidate will bring both business and system knowledge together in the analysis and implementation documents generation for all Aviva group of companies across Canada. You are driven, inquisitive and thrive in an innovative and fast-paced environment.

What you’ll do

• Work collaboratively with business and rating business analysts to understand requirements of the changes to be implemented in document publishing solution.

• Investigate moderate to complex system issues and propose solutions.

• Prepare professional specifications documents for system changes efficiently.

• Create Mock-ups of documents for review, FSD’s, User Stories

• Test all system changes in lower regions prior to User Acceptance Testing to ensure quality and accuracy.

What you’ll bring

• Minimum 5 years insurance

• 3-5 years Business analyst role for other publishing solutions

• Prior systems/programming experience

• Excellent communication skills

• Microsoft Word, Excel, Access, PDF, AFP, SQL,

• Excellent problem solving and analytical abilities

• Strong customer service focus

• Able to multi task and work independently

Desired Qualifications

• OT Exstream

• Guidewire

• SQL Query

• Bilingual French/English

• Jira