Business System Analyst to support Guidewire integrations - 2807

Duration: 6 months

Location: Hybrid - 3 days a week required in the Markham office

As part of our IT Enablement team, you will be working with business representatives, business system analysts, architects, and engineers to plan, design, developer, tester, and implement solutions.

What You’ll Do

• As a Guidewire Integration BSA, you will play a key role in enabling seamless connectivity between Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter) and external systems. This contract position focuses on delivering integration solutions that support business operations, regulatory compliance, and customer experience.

• Act as the liaison between business and technical teams to support integration efforts across the Guidewire platform.

• Lead the elicitation, analysis, and documentation of business and system requirements for integration projects involving APIs, messaging, and batch processes.

• Collaborate with developers, architects, QA teams, and third-party vendors to design and validate integration touchpoints, ensuring data consistency and system interoperability.

• Coordinate and execute end-to-end testing for integration components, including SIT, UAT, and defect resolution.

• Analyze and document impacts to business processes and downstream systems resulting from integration changes.

• Support data mapping, transformation logic, and interface specifications between Guidewire and external platforms (e.g., quoting systems, broker management systems, financial systems).

• Ensure all integration deliverables meet compliance, audit, and risk standards, maintaining traceability and documentation throughout the lifecycle.

• Provide effort estimates and manage task assignments across integration workstreams.

• Facilitate cross-functional meetings and workshops to drive alignment and resolve integration challenges.

• Create and maintain process flows, data mappings, and technical documentation using tools like Visio and JIRA.

• Apply Agile practices to manage backlog items, sprint planning, and retrospectives.

• Leverage your P&C insurance domain knowledge to ensure integration solutions meet business needs and regulatory requirements.

What You’ll Bring

• Guidewire Certification (Niseko specialization preferred).

• 3+ years of experience as a Business Systems Analyst with a focus on Guidewire integration across modules (PolicyCenter, BillingCenter, ClaimCenter).

• Strong understanding of Guidewire integration architecture, including web services (SOAP/REST), messaging, and batch processing.

• Experience working with external vendors, quoting platforms, broker management systems (BMS), and other third-party systems.

• Knowledge of P&C insurance products and workflows.

• Proficiency in MS Office, Visio, and JIRA; strong grasp of Agile methodology.

• Excellent analytical and problem-solving skills, with the ability to translate complex business needs into actionable technical requirements.