Description
We require all our head office associates to be proficient in French, spoken and written.
Position is REMOTE : The selected candidate must reside within 250 km of our BOUCHERVILLE (Qc)
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
Own discovery-to-delivery on core commerce journeys (search/browse, PDP, cart/checkout, fulfillment, Pro). Blend research, product thinking, and hands‑on craft to ship top notch e-com experience.
Partner closely with Product, Engineering, Analytics, SEO and Business to improve conversion, AOV, NPS and retention.
Your role :
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Design workflows, interactions, and interfaces at multiple fidelities (flows, wireframes, prototypes, UX and UI).
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Turn customer insights (analytics, voice of customer, usability) into clear decisions and lean experiments.
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Plan/facilitate stakeholder interviews, customer interviews, and co‑creation workshops.
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Lead journeys, user flows, and prototypes across web/app;
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Explore opportunities across content, interaction patterns, personalization, and third‑party tech.
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Collaborate cross‑functionally with Product, Engineering, UX Research, SEO, AI, Data, Merch, and Support to launch and iterate.
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Evolve the design system; document patterns and edge cases,
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Define success metrics with Analytics; run/read A/B tests; iterate to impact.
The Qualifications we're looking for :
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5+ years in UX/Product Design with shipped e‑commerce experiences and measurable impact.
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Hand-on Designers with strong Product thinking, clean files, organized and pro active
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Experience designing for e-com and curious about AI‑powered systems
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Familiar with AI/interaction/prototyping skills;
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Fluent in Figma and rapid prototyping (Figma make etc).
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Up‑to‑date human‑centered design practices; co-plan and co-conduct research (contextual interviews, ethnography, user testing).
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Comfortable distilling complex data and viewpoints into crisp narratives and decisions.
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Proven collaboration with global or cross‑site product and engineering teams; strong storytelling skills for varied audiences.
Nice to have :
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Pro/B2B2C retail, PIM/OMS/CMS/payments/inventory familiarity.
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Familiar with Hotjar/ContentSquare.
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Bilingual (EN/FR).
By joining the RONA family, you’ll enjoy many benefits, such as:
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A childcare centre that can accommodate up to 78 children
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A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
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Electric car charging stations
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A fitness centre, sports activities, and showers
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Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
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Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
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Career growth opportunities within the company
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An inclusive and safe working environment
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Promotion of work-life balance
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An employer that’s involved in the community
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And much more!
If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
