Description
We require all our head office associates to be proficient in French, spoken and written.
Position is REMOTE : The selected candidate must reside within 250 km of our BOUCHERVILLE (Qc) office.
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
Our expectations
Under the responsibility of the integration team, the CCI IT Manager is responsible for ensuring sound management, in accordance with the tools and methodologies in force, of several requests for changes, by planning and coordinating team members efforts. He works in close collaboration with the applicant and the department heads involved in planning and monitoring the development phases, as well as delivery managers for the implementation phase.
He also has the mandate to support team member career path participating to their evolving personal objectives providing feedback on a regular basis and also during the enterprise performance evaluations.
Your role
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Manage maintenances and evolution requests from the planning phase to the production of deliverables, in accordance with the tools and methodologies in force
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Participate in planning (schedule) and resource allocation, in collaboration with department managers and or project manager when required
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Make sure to coordinate the participation of IT and / or business customers when required in the delivery of changes
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Coordinate test planning and execution
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Coordinate the planning of production releases linked to the delivery of upgrades and tickets
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Produce and provide progress reports on developments under its responsibility to the groups involved
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Participate in team meetings and ensure that deadlines are communicated to the teams involved
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Follow up on deliverables, design and develop integration solutions by following established standards and procedures:
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Participate in integration projects and/or change requests for integration solutions
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Provide estimate for CCI efforts.
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Make sure analyses, functional and technical documents required for the development of integration solutions are delivered
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Assist the Go-Live team during the deployment of solutions
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Follow up during the post-implementation period
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Follow the methodology and standards of the Project Management Office
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Train support staff
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Ensure to plan appropriate Level 3 support.
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Make the required recommendations to improve best practices
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Ensure continuous improvement of team member skills and knowledge
The qualifications we are looking for
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University degree in computer science (or equivalent).
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Five (5) years of experience in IT Team Management.
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Have a sense of organization, service and concern for quality of results
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Have decision-making skills and a sense of responsibility
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In-depth knowledge of development methods and cycles.
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Team player attitude and leadership
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Strong analytical and summarizing skills.
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Problem-solving skills.
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Ability to share knowledge and expertise in readily understandable terms.
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Ability to manage numerous priorities.
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Ability to learn new systems independently.
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Capacity to provide support outside normal business hours (urgency contact for on call team).
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Practical knowledge of Atlassian Jira and Confluence, ServiceNow, Microsoft Office Suite
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Knowledge of data integration technologies (Tibco an asset)
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Knowledge of EDI (an asset)
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Experience in retail and distribution (an asset)
By joining the RONA family, you’ll enjoy many benefits, such as:
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A childcare centre that can accommodate up to 78 children
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A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
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Electric car charging stations
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A fitness centre, sports activities, and showers
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Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
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Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
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Career growth opportunities within the company
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An inclusive and safe working environment
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Promotion of work-life balance
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An employer that’s involved in the community
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And much more!
If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.