Attendance Support Program (APS) Officer

Attendance Support Program (APS) Officer

Non-Affiliated PES4

Human Resources Department

Why Work With The Ottawa Catholic School Board: The OCSB proudly serves over 50,000 students in 91 schools. We offer an education that respects all faiths' universal values and is grounded in Catholic principles. We foster innovation to inspire Deep Learning so that all can realize their full potential. We offer a collaborative work environment, fulfilling careers, and the opportunity to make a difference in our students' lives.

The OCSB is committed to equitable hiring, employment and promotion practices and is dedicated to an inclusive workforce that reflects the diversity of our students and our communities. The OCSB is actively seeking applications from Indigenous peoples, Black and racialized people, persons with disabilities, people from gender diverse communities and/or people with intersectional identities, as well as individuals who can contribute to continuous diversification of ideas.

The Ottawa Catholic School Board acknowledges that the land on which our schools are located is the traditional unceded territory of the Algonquin Anishnabek Peoples. We extend our respect to all First Nations, Inuit and Métis Peoples for their valuable past and present contributions to this land.

Under the supervision of the Manager of Labour Relations, the Attendance Support Officer is primarily responsible for assisting and coaching Board Leaders in the administration of supportive medical absence management programs and procedures in order to ensure that absences are managed in a way that optimally supports our employees as well as operational requirements.

Responsibilities Include:

• Serve as the subject matter expert for the Board’s attendance support program

• Offer guidance and information to Principals and Managers to effectively navigate the sick leave absence process.

• Oversee and facilitate the attendance management program and processes by suggesting improvements to work processes, with a focus on mitigating costs associated with excessive absenteeism.

• Collaborate with the Employee Relations and Wellness teams to determine necessary courses of follow up and communication with Leadership

• Monitor claims management activities and produce analytical statistics and information to aid in identifying trends through a variety of HR systems

• Assist in the creation and refinement of documentation for processes and procedures

• Provide training to leaders on practices and processes pertaining to medical absence management

• Function within the context of a broad range of technical-based internal policies and external legislation to inform decisions and actions

• Participate in routine workplace investigations, including allegations of bullying and harassment, personality conflicts, and behavioural and performance incidents, as needed

• Manage reputational risk by ensuring that information remains confidential and financial risks by monitoring sick leave absences and ensuring adherence to policy provisions

• Mitigate institutional risk by ensuring all documentation requirements are complete, valid and collected and stored in accordance with best practices

• Performs other related duties as assigned

Required Qualifications:

• University degree or specialized education in a relevant field such as Human Resources Management, Industrial Relations, Business Administration, Law, Psychology, Certified Disability Management Professional or equivalent

• CHRP designation or equivalent

• Preference is given to incumbents with at least five years of experience in a combination of Human Resource Management, Labour and Employee Relations, Workplace Investigations, and Disability Management

• Comprehensive knowledge of human resources practices and processes, collective agreements, and legislation specific to WSIB, OHSA, Human Rights Code, Ontarians with Disabilities Act, Employment Standards Act, Freedom of Information and Privacy Protection Act

• Certification in Workplace Investigations would be considered an asset

• Ability to manage sensitive issues related to health or personal circumstances, ensuring confidentiality

• Ability to provide subject matter support to other stakeholders as required, including but not limited to third-party providers, WSIB, long term disability insurers, medical practitioners etc., to resolve attendance concerns (chronic illnesses)

• Strong interpersonal skills with the ability to build rapport, establish trust, and resolve conflicts through negotiation and mediation

• Strong analytical skills with the ability to interpret and analyze complex situations

• Individuals who possess an equivalent combination of education and experience may also be considered

This is a full-time permanent position with an annual salary range of $92,779 - $100,637. The anticipated start date of the assignment will be as soon as the recruitment process has been completed and a mutual date has been set. A comprehensive employee benefits and pension package is provided .

How to Apply: Applicants are required to apply through the ApplytoEducation (ATE) platform by 5:00 pm on June 18, 2025. If you do not currently have an ATE account, you will be prompted to create a free account and upload your resume and cover letter. Candidates are reminded to check spam/junk folders for Board correspondence.

Questions regarding the application process can be directed to hrstaffing@ocsb.ca

Interviews: We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted. If selected for an interview, you will receive an email including the interview date/time, location and process details.

You will be required to provide a negative Original Police Record Check dated within the last 6 months if successful in the hiring process.

AI may be utilized throughout the selection and recruitment process

Pursuant to the Accessibility for Ontarians with Disabilities Act, (AODA), if you require accommodations at any time throughout the application process, please contact the Human Resources Department via email at hrstaffing@ocsb.ca prior to the posting closing date so that appropriate arrangements can be made.