Dispatch

Are you passionate about coordination, problem-solving, and customer service?
Do you feel the need to take on new challenges in a stimulating, structured, and people-focused environment?
If so, come add your value to the Navadian genius!

Navada is the sum of ingenious talents forming a winning equation for over 55 years. Proudly Quebecois, Navada stands out for its ingenuity, boldness, and solid expertise in building mechanics. From sales to engineering, from realization to preventive maintenance, each aspect of our activities contributes to our reputation among our clients and our 800 dedicated employees!

Navadian benefits highlight:

• Competitive salary

• 4 weeks vacation per year

• Cellular allowance

• Group insurance benefits, including telemedicine, 55% funded by Navada

• Pension plan with employer contribution

• Fun Guaranteed (tax-free!)

• Work-life balance

• Gym (Longueuil) and parking on site

Here is what Navada offers you as a CHALLENGE:

• Respond to service calls and customer requests in a professional manner.

• Assess customer needs and open appropriate service requests.

• Prioritize calls based on urgency, deadlines, and contractual commitments.

• Plan and assign service interventions to technicians based on territory and availability.

• Optimize schedules to ensure efficient and balanced coverage.

• Follow up on contractual obligations and perform required reminders.

• Ensure deadlines are met and maintain customer satisfaction throughout service interventions.

Your profile:

• 3 years of experience in call dispatching

• Experience in combustion (a strong asset)

• Excellent computer skills

• Strong communication skills and ability to work as part of a team

• Calm, clear, and efficient, even under pressure

• Interest in growth and gradually taking on additional responsibilities.

Act now, join the Navadian adventure!

We look forward to seeing you,
Team Navada