Description
Manager, Sales Coordination
A career as Manager, Sales Coordination within the Direct Sales, Equipment Finance team at NBC means taking on a pivotal leadership role in a dynamic and fast-paced environment. This job empowers you to make a meaningful impact by guiding a team that supports client success across Canada, while driving operational excellence and risk management in equipment financing.
You’ll be at the heart of a multi-billion dollar business line, helping shape strategy, improve processes, and lead change-all while fostering a culture of collaboration, innovation, and inclusion.
Your role
- Lead a team of business coordinators to deliver exceptional client service and operational support.
- Implement and optimize business processes that support sales growth and regulatory compliance.
- Collaborate with cross-functional teams to manage risk and ensure policy adherence.
- Coach and develop team members through regular feedback, training, and performance management.
- Drive change initiatives and contribute to strategic projects that improve efficiency and client experience.
- Represent the team in enterprise-wide initiatives and communicate performance metrics to leadership.
Your team
The Direct Sales team is made up of passionate professionals who work collaboratively to support equipment financing across Canada. You’ll report to the Regional Sales Director and work closely with leaders in credit, operations, legal, and finance. Our team stands out for its commitment to innovation, agility, and continuous improvement.
NBC values continuous development and internal mobility. Our personalized training programs, based on experiential learning, help you master your role and expand your expertise. You’ll have access to tools like the Data Academy, language training, Harvard Learning Center, coaching, and mentoring support.
Your profile
- Post-secondary education in Business Administration or Management, or equivalent experience.
- 7+ years of experience in financial services, including leadership in business coordination, credit support, or sales operations.
- Advanced knowledge of equipment financing products, documentation, and regulatory requirements.
- Strong accounting acumen and understanding of taxability and invoice requirements.
- Proven ability to lead high-performing teams and manage change effectively.
Soft skills to highlight in your application
- Strong leadership and coaching abilities
- Excellent problem-solving and analytical skills
- High attention to detail and accuracy
- Exceptional communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Adaptability and resilience in the face of change
