Description
A career as a communication and development associate in the team of Félix Bousquet St-Laurent, Daniel Dussault, and André Charest at the National Bank is a job where you showcase your ability to work in synergy with clients and colleagues. In this role, you help your team of Wealth Management Advisors stand out by providing exceptional customer service to have a long-term positive impact on our clients.
Your job:
- Develop and maintain up-to-date marketing materials;
- Manage the team's brand image;
- Optimize social media presence;
- Participate in the preparation and organization of client events;
- Act as a point of contact for clients by handling incoming calls and emails;
- Update certain information in client files via phone or video conference to ensure data accuracy;
- Write call summaries;
- Assist and support clients in using the technological tools available to them;
- Manage the team's schedule by coordinating phone, virtual, or in-person meetings, booking rooms or restaurants, and confirming meetings with clients;
- Provide administrative support to other team members during vacations and peak periods;
- We prioritize a variety of continuous learning methods to enrich your development, including on-the-job learning, training content available to you, and working with colleagues from diverse expertise and backgrounds.
Prerequisites:
- Completed college and/or university degree in communication or a related field
- Experience in customer service
- Good communication skills and writing abilities
- Knowledge of Microsoft Office Suite and ease with technological tools
