Branch Administrator

A career as a Branch Administrator at National Bank Financial offers the opportunity to play a key role at the heart of branch operations. Your organizational skills, leadership, and ability to work collaboratively with clients and teams will make a real difference.

In this operational leadership role, you ensure the smooth execution of the branch’s day‑to‑day administrative activities, in compliance with established policies and procedures.

Your role

• Ensure compliance of daily operations related to the branch’s financial transactions.
• Act as a key resource for operational issues, human resources questions, and logistical needs of branch employees.
• Lead the recruitment process for administrative positions within the branches.
• Communicate, explain, and ensure adherence to administrative procedures and internal policies.
• Carry out required follow‑ups resulting from internal audit or compliance recommendations.
• Ensure rigorous monitoring of budgets related to branch activities.
• Oversee facilities maintenance and the quality of the work environment.
• Participate in real estate projects (renovations, relocations, moves, etc.).
• Provide support to regional management, including the development of optimization tools and coordination of local marketing and visibility initiatives.
• Act as an ambassador for the employee experience within the branch.
• Serve as a facilitator to support sound overall branch management.

Your team

National Bank Financial - Wealth Management is the fifth‑largest investment dealer in Canada, with close to 1,000 wealth management advisors serving more than 400,000 clients across approximately 100 branches.

You report to the Regional Administrative Director of the branch. Collaboration, trust, and strong working relationships will be key to your success.

We offer a high level of flexibility to support your quality of life, including flexible work arrangements and time‑off options.

This position covers three locations: Brossard, Mont‑Saint‑Hilaire, and Saint‑Hyacinthe.

Qualifications

• College diploma or technical diploma with a minimum of three (3) years of relevant experience OR a bachelor’s degree in a related field (administration, human resources).
• Experience in administrative support.
• Experience in the investment industry (an asset).
• Strong proficiency with Microsoft Office.
• Excellent interpersonal and organizational skills, along with sound professional judgment.
• Excellent verbal and written communication skills.

Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.    * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic    These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.   Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.   We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.     We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?    Come live your ambitions with us!