Vocational Rehabilitation Specialist

Our National Rehabilitation Department is looking for a self-motivated individual to join their team as a Vocational Rehabilitation Specialist, providing vocational rehabilitation to eligible members of the Canadian Armed Forces (CAF). You will be responsible for managing a rehabilitation case load covering the geographical area of New Brunswick.

In this role, you will be responsible for helping our plan members return to work through individually designed return to work strategies designed collaboratively by you, your clients, your professional colleagues and vendors.

Special Conditions: This role is from a home-based office and regional travel will be required.

Position Responsibilities:

• Developing, monitoring and implementing innovative and goal-oriented vocational rehabilitation strategies for plan members in receipt of disability benefits.
• Assisting with the transition process of ill and injured members of the Canadian Armed Forces by facilitating their return to work, post release.
• Work with plan members and stakeholders to develop creative return to work solutions
• Budget management
• Provide effective communication to plan members, the Policy Holder and various medical professionals, often delivering complex and/or difficult messages.
• Ensure the most effective and efficient supports are available to our plan members.

Required Qualifications:

• Bilingualism (English and French) is an asset.
• Extensive vocational rehabilitation experience (5 yrs) or several years active rehabilitation experience
• Sound knowledge of Rehabilitation Industry Standards, Disability Insurance and medical terminology, and Disability and Rehabilitation management best practices
• Excellent written and oral communication skills
• Proficient in the use of Word, Excel, Powerpoint and Teams (Mircrosoft Office Suite)
• Experience managing budgets in a professional setting

• Valid driver's license and car is required to travel to various locations

• Prior military experience would be a strong asset
• Related University degree; preference will be given to those candidates with Health Sciences related education with a focus in Psychology, Counseling or Nursing.

• Accreditation may be an asset.

Preferred Attributes:

• Ability to multi-task and prioritize with fluctuation of case load volumes and plan members with complex needs.
• Excellent interpersonal and conflict management skills; the ability to find the win/win solution
• Ability to make difficult decisions which may have significant impact on plan members and our business independently and deliver those decisions as required.
• Proven problem-solving skills.
• Strength in working independently and in a cohesive team environment
• Accuracy and attention to detail
• Proven analytical and organizational skills
• Demonstrated ability to think of creative solutions to rehabilitation challenges
• Interest in helping individuals return to gainful employment

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.