Underwriter, Affinity Markets

Manulife’s Affinity Underwriting team is looking for high-energy, passionate, customer-obsessed and creative individuals to join our world-class Underwriting team!

As an Underwriter in Affinity Markets, you will have the privilege of working with varied distribution channels including National Accounts, MGAs, and Advisors. You will grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, and individual development planning.

*This is a work from home position, and we are open to candidates in any Canadian province.

Position Responsibilities:

• Select & classify risks according to Manulife’s philosophy and standards.

• Provide excellent customer service and build positive relationships with all internal & external clients.

• Compliance with all legislation and consumer regulation as they apply to risk classification, privacy, and disclosure.

• Identify and provide solutions to work related problems and procedures.

• Ensure team goals are met at all times and promote an atmosphere of confidence and trust with all customers to facilitate acceptance of decisions.

• Be on the lookout for trends and changes in medicine, knowledge of human anatomy, medical terminology, diseases, tests, and modes of treatment.

• Putting our customers first by being committed to finding the right solutions and going the extra mile because it's the right thing to do.

Required Qualifications:

• Minimum 5 years of demonstrated professional experience as a life insurance underwriter.

• Approval limit of at least 1.5 million in life insurance, $100,000 in critical illness insurance (CI), and $10,000 disability insurance (DI).

• Continuous learning mindset and general awareness of current events, financial industry issues, and trends.

• Excellent analytical skills with the ability to define, research, and solve problems.

• Exemplary customer service skills and excellent oral and written communication skills.

• Ability to understand, preserve, and apply current technical information to everyday work problems.

• Demonstrated knowledge of pricing tools, systems, and processes as well as your ability to articulate the underlying principles and philosophies.

• Organized with great attention to detail.

• Adaptable and flexible in the face of change.

• Ability to work under tight deadlines.

Preferred Qualifications:

• Working towards, or completion of insurance-related courses such as LOMA and/or FALU, FLMI, and ACS designations.

• A university or college degree in a related discipline is considered an asset.

• Bilingual (French & English) an asset - If in Québec, the successful candidate must communicate in English and French to support clients from various jurisdictions outside of Quebec.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.