Senior Manager Supplier Enablement

Manulife Financial Corporation

Toronto, ON

Number of positions available : 1
Salary To be discussed
Published on January 26th, 2026
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Starting date : 1 position to fill as soon as possible

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Description

This role offers the opportunity to lead a global transformation in how our suppliers and catalogs are onboarded, optimized, and connected into our P2P ecosystem. As Senior Manager, Supplier Enablement, you directly contribute to our mission of “Buy Better” by creating frictionless buying channels, enhancing data accuracy, and enabling scalable digital procurement across regions. You will shape the global roadmap, influence cross‑functional strategy, and build the standards and tools that elevate the supplier and user experience. In this opportunity, you will gain exposure to senior stakeholders, lead high‑impact global initiatives, and play a pivotal role in modernizing the way our organization engages its supply base.

Position Responsibilities:

Lead the North American supplier enablement strategy and roadmap across the Ivalua and Fieldglass P2P platforms.
Oversee catalog enablement, including creation, updates, punchouts, cXML integrations, and lifecycle governance. Conduct spend analyses to identify catalog opportunities and rationalization.
Partner with Global Sourcing and Procurement Operations to streamline onboarding, optimize buying channels, and ensure data accuracy. Define and implement optimal buying channels for contracted suppliers.
Drive supplier portal adoption through training, communication, and proactive issue resolution.
Maintain enablement playbooks, documentation, templates, and support continuous improvement through feedback, analytics, and cross‑functional collaboration.

Required Qualifications:

7-10 years of experience in procurement operations, supplier enablement, P2P, supply chain management, or related functions in a global, matrixed organization.
5+ years of hands-on experience with enterprise procurement technologies such as Ivalua, Fieldglass, Ariba, Coupa, or SAP (including catalog enablement, supplier onboarding, and buying‑channel configuration).
Demonstrated experience leading cross‑functional programs and influencing at senior levels.

Preferred Qualifications:

Experience leading global supplier enablement or catalog transformation initiatives across multiple regions.
Deep expertise in contract lifecycle management, buying‑channel design, and digital procurement workflows.
Strong understanding of data governance, integrations (including cXML and punchouts), and supplier portal adoption.
Proven ability to drive organizational change, lead cross‑functional stakeholder engagement, and manage complex global programs.
Advanced proficiency with analytics and reporting tools to evaluate spend, catalog performance, and supplier effectiveness.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.