Senior Analyst, Vendor Risk Governance

The Senior Analyst, Vendor Risk Governance plays a key role in supporting the Director, Vendor Risk Governance in executing and enhancing Procurement’s governance, reporting, audit, and RCSA activities. This role helps ensures that Procurement meets its obligations under the Global Procurement and Third Party Risk standards.

The successful candidate will work closely with internal and external auditors, business stakeholders, Legal, Compliance, and Risk Management to ensure strong control adherence, accurate reporting, and timely issue management. This position requires strong relationship-building skills, a high level of accountability, and the ability to exercise sound, independent judgment in a fast-paced environment.

Key Responsibilities

Audit & Assurance Support

• Coordinate internal and external audit requests for Procurement, including the collection and validation of audit evidence and the drafting of formal responses.
• Track audit actions, issues, and commitments to ensure timely remediation and closure.

Risk & Control Self-Assessment (RCSA) and Issues Management

• Assist in the creation, maintenance, and execution of Procurement-related RCSAs, including risk identification, control documentation, and control self-testing.
• Support the management of Issues and Corrective Action Plans (CAPs), ensuring completeness, adherence to timelines, and appropriate escalation.

Governance Reporting & Metrics

• Produce monthly KRI, KPI, and KCI reporting, validating results and providing analysis, commentary, and insights.
• Support the Director in preparing materials for the Enterprise Vendor Risk Management Committee, including updates on initiatives, audit activity, remediation status, and compliance results.

Policy, Documentation & Portal Management

• Assist in maintaining the Procurement Connect website, ensuring that all policies, standards, guidelines, procedures, and governance documents are accurate, version‑controlled, and up to date.
• Contribute to the ongoing maturity of Procurement governance documentation, templates, and processes.

Privacy, Compliance & Self-Assessments

• Gather and validate information necessary to complete periodic Privacy, Compliance, and regulatory self-assessments on behalf of Procurement.
• Support evidence collection and reporting for compliance attestations.

Stakeholder Collaboration

• Partner with Legal, Compliance, Sourcing, Enterprise Risk, and business stakeholders to support Procurement’s risk and governance objectives.
• Build strong relationships to influence, educate, and support stakeholders across the organization.

Job Requirements

Technical & Functional Skills

• Experience with Audit, RCSAs, risk and control frameworks, Issues and CAP management.
• Experience in Procurement, Vendor Governance, or implementation of vendor management policies and processes.
• Strong analytical and data interpretation skills with the ability to present complex information clearly.
• Excellent PowerPoint skills, with the ability to prepare executive‑ready reporting and presentations.
• Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio).

Soft Skills & Competencies

• Outstanding written and verbal communication skills, including the ability to communicate effectively with senior management.
• Strong relationship-building abilities with a proven ability to collaborate across diverse groups and subject matter areas.
• Highly organized with strong follow‑through; able to anticipate next steps and manage multiple concurrent priorities.
• Flexible, adaptable, and comfortable working in a fast‑paced, global, matrixed organization.
• High degree of judgment, professionalism, and attention to detail.

Education & Professional Experience

• Bachelor’s degree in Business, Economics, Finance, or a related field.
• 3+ years of progressive experience in Procurement, Risk, Audit, or Finance roles.
• Experience supporting governance, audit, or risk programs.

Preferred Qualifications

• Experience in Third-Party Risk Management and/or Operational Risk Management.
• Exposure to Archer (or similar) risk management systems.
• Experience performing RCSAs, managing Issues/CAPs, and supporting audits.
• Experience working within large, multi‑national organizations.
• Industry-recognized certifications (e.g., CIPS, CRISC, CISA, CISM, ISO 27001, or equivalent) considered an asset.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.