Sales Enablement Support Coordinator

The Sales Enablement Support Coordinator role at Manulife Bank offers a unique opportunity to shape high-impact meetings and events that directly support business growth and advisor engagement. This role combines strategic planning, creative program design, and hands-on execution-owning everything from venue selection and vendor negotiations to VIP services, budgeting, and on-site delivery. You’ll collaborate closely with internal stakeholders and external partners to create memorable, well-executed experiences while staying at the forefront of industry trends and innovative event concepts. For someone who thrives in a fast-paced, meticulous environment and enjoys balancing logistics with creativity, this is an exciting chance to make a visible, meaningful impact.

Position Responsibilities:

• Coordinate end to end meeting and event logistics, including objective setting, site selection, venue arrangements, and attendee support.

• Manage on‑site and off‑site activities, ensuring attendee needs are met, including accessibility, dietary requirements, and VIP arrangements.

• Negotiate and manage contracts with external vendors such as hotels, DMCs, transportation providers, and event service partners.

• Build and maintain event tools such as registration sites, reporting dashboards, and housing lists, while supporting accurate budget input and tracking.

• Monitor budgets, analyze cost saving opportunities, and collaborate with management to ensure financial balance across programs.

• Planning and execution of virtual events and webinars that help drive advisor and broker participation and create awareness for Manulife Bank products and services.

• Partner with internal clients to implement creative concepts, program content, and entertainment elements into event agendas.

• Support internal business partners with the creation of event content, including Powerpoint presentations and event invitations.

Required Qualifications:

• College degree in business, or equivalent combination of education and experience.

• Typically 3+ years of corporate meeting management or hotel experience, with strong understanding of site‑selection processes.

• Proven skills in negotiation, project management, organization, and multitasking under tight, customer-focused deadlines.

• Strong interpersonal, communication, problem‑solving, and customer‑service skills, with the ability to work effectively across all levels of management.

• Demonstrated sound judgment, diplomacy, attention to detail, and analytical abilities.

• Proficiency with meeting functions, administrative systems, and modern meeting/event technologies.

• Independently resolves routine issues related to meeting and event operations and management. Managing internal and external resources (hotels, air travel providers, venues, etc.)

• Willingness to travel on occasion

Preferred Qualifications:

• Bilingualism (English and French) is an asset. If the successful candidate is in Quebec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

• We’ll empower you to learn and grow the career you want

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words

• As part of our global team, we’ll support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.