Manager, Talent Planning & Development

The Manager, Talent Planning & Development manages a team who is responsible for recruiting skilled candidates, develop employees through best-in-class training programs and implement strategies that will impact and influence overall employee engagement and experience across Canadian Disability and Group Life.

Responsibilities:

• Lead the Training, Leadership Development and Recruitment function for Canadian Disability and Group Life with full management accountability for the team including contributing to develop and set the vision and direction.

• In partnership with business leaders, develop a leadership development curriculum to ensure existing and new specialists and leaders are set up for success to deliver business results now and, in the future.

• Anticipate learning and development needs of the Disability team based on performance trends, industry, and other external factors.

• Oversee reporting and measurement of performance indicators ensuring strong leadership and development ROI.

• Liaise with Workforce Management and Disability Senior Leadership to anticipate and plan for future recruitment and training needs.

• Support the hiring of the right talent and monitor key recruitment metrics to identify and resolve issues affecting recruiting procedures.

• Develop a best-in-class training platform.

• Design training programs based on adult learning principles.

• Act as a catalyst for culture change and engagement by ensuring barriers are removed and successes are adopted across the Canadian Disability and Group Life organization.
  
  Required Qualifications:

• A university degree in a relevant field.

• Deep knowledge and understanding of Canadian Disability and Group Life operations and products.

• Demonstrated ability to provide clear direction and guidance to ensure the successful execution of objectives.

• Strategic thinker who can translate business performance gaps into learning development, recruitment & training strategies.

• A creative thinker with strong problem-solving skills who can generate options, build consensus, and execute with excellence.

Preferred Qualifications:

• Strong builder of people and teams with ability to rally teams around a common vision.

• Experience in developing and implementing learning and development solutions with a geographically disbursed workforce, leveraging adult learning best approaches, an asset.

• Demonstrated experience leading and managing projects through a combination of influence and direct authority.

• Demonstrates consultative approach with business partners and leaders.

• Exhibits strong understanding of issues and challenges for the business today and for the future.

• Ability to leverage data to be able to drive business decisions and prioritization.

• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.